Abstract

Abstract

Abstract
The Internet and specially the Web 2.0, when combined with the organizations business processes and used in their e-business initiatives, may bring an enormous set of competitive advantages. Despite the slow pass at which the organizations are incorporating Web 2.0 in their business initiatives, these actions are still being made without following any methodology or set of guidelines, thus resulting in inconstant return of investment. With this in mind, we present a project that, by analyzing and studying several case studies, aims on achieving a methodology or a set of guidelines that allow organizations to better plan and execute their Web 2.0 business initiatives.

Abstract
The new generation of e-learning, commonly nominated e-learning 2.0 or social e-learning, aims at eliminating physical, social and cultural barriers, allowing knowledge everywhere, whether being in the workplace or being at home. This allows a growth in the motivation and likeness for learning, shortening the distances between people by the creation of learning communities that share the same tastes and interests. This article proposes a model for e-Learning 2.0 that can be implemented on a social network, and discuss its advantages by supporting the education and training throughout life and in designing new models for distance learning.

Abstract
To compete effectively in the e-business world, an organization must structurally transform its internal foundation. This structural change requires an organization to develop an innovative e-business strategy, focusing on speed to market and breakthrough execution. Despite the recognition and care that in recent years has been dedicated to e-business, there remains a need for continuing research efforts that seek to better understand constraints on the evolution of an organization to a state that can take advantage of e-business possibilities. There is a special need for this when considering small and medium enterprises, or businesses in developing countries. To minimize risk exposure from e-business initiatives, it is imperative for an organization to identify potential constraints on e-business evolution. In this setting, we develop a research model that involves e-business constraints and e-business maturity. We classify the constraints into the categories of environment constraints, organizational constraints, and technological constraints. Our results indicate that there are constraints that can be more or less problematic, depending on the stage of maturity. The results are also quite different in large organizations versus Small and Medium Enterprises.

Abstract
In this paper we intend to present an analysis to the means of collecting customer feedback through the Internet. Holding the current customers, as well as attract new ones, has been a very relevant concern to many organizations. Knowing their customers opinion is a decisive part of the product/service development. Collecting customer feedback through the Internet is considered to be simpler and economical when comparing to the traditional means of collecting customer feedback. This work is the result of a study that identified the means of collecting customer feedback present in the websites of the biggest Portuguese SMEs and biggest Portuguese enterprises in business volume.