Abstract
A Learning management system (LMS) is considered appropriate for company training. It is increasingly used in companies or organizations as a tool to manage their online training. The company or organization should consider the implementation of an LMS that provides ease in training content selection to achieve the best use and satisfaction of its employees in the learning process. From this perspective, the present study aims to investigate the implementation of a personalized LMS to facilitate the formative content selection tailored to employees’ roles. A Survey research methodology was used to achieve this objective. Based on the literature and survey results, we propose an approach to reach the personalization of content selection.

Abstract
Recommendation systems can play an important role in today's digital content platforms by supporting the suggestion of relevant content in a personalised manner for each customer. Such content customisation has not been consistent across most media domains, and particularly on radio streaming and gaming aggregators, which are the two real-world application domains focused in this work. The challenges faced in these application areas are the dynamic nature of user preferences and the difficulty of generating recommendations for less popular content, due to the overwhelming choice and polarisation of available top content. We present the design and implementation of a Reinforcement Learning-based Recommendation System (RLRS) for web applications, using a Deep Deterministic Policy Gradient (DDPG) agent and, as a reward function, a weighted sum of the user Click Distribution (CD) across the recommended items and the Dwell Time (DT), a measure of the time users spend interacting with those items. Our system has been deployed in real production scenarios with preliminary but promising results. Several metrics are used to track the effectiveness of our approach, such as content coverage, category diversity, and intra-list similarity. In both scenarios tested, the system shows consistent improvement and adaptability over time, reinforcing its applicability.

Abstract
This review discusses the integration of intelligent technologies into customer interactions in organizations and highlights the benefits of using artificial intelligence systems based on a multimodal approach. Multimodal learning in marketing is explored, focusing on understanding trends and preferences by analyzing behavior patterns expressed in different modalities. The study suggests that research in multimodality is scarce but reveals that it is as a promising field for overcoming decision-making complexity and developing innovative marketing strategies. The article introduces a methodology for accurately representing multimodal elements and discusses the theoretical foundations and practical impact of multimodal learning. It also examines the use of embeddings, fusion techniques, and explores model performance evaluation. The review acknowledges the limitations of current multimodal approaches in marketing and encourages more guidelines for future research. Overall, this work emphasizes the importance of integrating intelligent technology in marketing to personalize customer experiences and improve decision-making processes.

Abstract
This paper contributes to developing a Method for Creating Persona Templates (MCPT), addressing a significant gap in user-centred design methodologies. Utilising qualitative data collection and analysis techniques, MCPT offers a systematic approach to developing robust and context-oriented persona templates. MCPT was created by applying the Design Science Research (DSR) methodology, and it incorporates multiple iterations for template refinement and validation among project stakeholders; all of the proposed steps of this method were based on theoretical contributions. Furthermore, MCPT was tested and refined within a real-life R&D project focusing on developing a digital platform e-marketplace for short agrifood supply chains in two iteration cycles. MCPT fills a critical void in persona research by providing detailed instructions for each step of template development. By involving the target audience, users, and project stakeholders, MCPT adds rigour to the persona creation process, enhancing the quality and relevance of personae casts. This paper contributes to the body of knowledge by offering an initial proposal of a comprehensive method for creating persona templates within diverse projects and contexts. Further research should explore MCPT's adaptability to different settings and projects, thus refining its effectiveness and extending its utility in user-centred design practices.

Abstract
Influential nodes are the important nodes that most efficiently control the propagation process throughout the network. Among various structural-based methods, degree centrality, k-shell decomposition, or their combination identify influential nodes with relatively low computational complexity, making them suitable for large-scale network analysis. However, these methods do not necessarily explore nodes' underlying structure and neighboring information, which poses a significant challenge for researchers in developing timely and efficient heuristics considering appropriate network characteristics. In this study, we propose a new method (IC-SNI) to measure the influential capability of the nodes. IC-SNI minimizes the loopholes of the local and global centrality and calculates the topological positional structure by considering the local and global contribution of the neighbors. Exploring the path structural information, we introduce two new measurements (connectivity strength and effective distance) to capture the structural properties among the neighboring nodes. Finally, the influential capability of a node is calculated by aggregating the structural and neighboring information of up to two-hop neighboring nodes. Evaluated on nine benchmark datasets, IC-SNI demonstrates superior performance with the highest average ranking correlation of 0.813 with the SIR simulator and a 34.1% improvement comparing state-of-the-art methods in identifying influential spreaders. The results show that IC-SNI efficiently identifies the influential spreaders in diverse real networks by accurately integrating structural and neighboring information.

Abstract