Abstract
PurposeThis study aims to understand the perceived emotions of human-artificial intelligence (AI) interactions in the private sector. Moreover, this research discusses the transferability of these lessons to the public sector.Design/methodology/approachThis research analysed the comments posted between June 2022 and June 2023 in the global open Reddit online community. A data mining approach was conducted, including a sentiment analysis technique and a qualitative approach.FindingsThe results show a prevalence of positive emotions. In addition, a pertinent percentage of negative emotions were found, such as hate, anger and frustration, due to human-AI interactions.Practical implicationsThe insights from human-AI interactions in the private sector can be transferred to the governmental sector to leverage organisational performance, governmental decision-making, public service delivery and the creation of economic and social value.Originality/valueBeyond the positive impacts of AI in government strategies, implementing AI can elicit negative emotions in users and potentially negatively impact the brand of private and government organisations. To the best of the authors' knowledge, this is the first research bridging the gap by identifying the predominant negative emotions after a human-AI interaction.

Abstract
This study introduces a method to assess the quality of Explainable Artificial Intelligence (XAI) algorithms in dynamic data streams, concentrating on the fidelity and stability of feature-importance and rule-based explanations. We employ XAI metrics, such as fidelity and Lipschitz Stability, to compare explainers between each other and introduce the Comparative Expert Stability Index (CESI) for benchmarking explainers against domain knowledge. We adopted the aforementioned metrics to the streaming data scenario and tested them in an unsupervised classification scenario with simulated distribution shifts as different classes. The necessity for adaptable explainers in complex scenarios, like failure detection is underscored, stressing the importance of continued research into versatile explanation techniques to enhance XAI system robustness and interpretability.

Abstract
Learning environments unquestionably enable learners to develop their pedagogical and scientific processes efficiently and effectively. Thus, considering the impossibility of not having conditions of autonomy over the routine underlying the studies and, consequently, not having guarantees of the learning carried out makes the learners experience gaps in the domain of materials adequate to their actual needs. The paper's objective is to present the relevance of the applicability of Artificial Intelligence in Recommendation Systems, reinforced through the Assurance of Learning, oriented towards adaptive-personalized practice in corporate e-learning contexts. The research methodology underlying the work fell on Design Science Research, as it is considered adequate to support the research, given the need to carry out the design phases, development, construction, evaluation, validation of the artefact and, finally, communication of the results. The main results instigate the development of an Adaptive-Personalized Learning framework for corporate e-learning, provided with models of Artificial Intelligence and guided using the Assurance of Learning process. It becomes central that learners can enjoy adequate academic development. In this sense, the framework has an implicit structure that promotes the definition of personalized attributes, which involves recommendations and customizations of content per profile, including training content that will be suggested and learning activity content that will be continuously monitored, given the specific needs of learners.

Abstract
Since digital media has become increasingly popular, video processing has expanded in recent years. Video processing systems require high levels of processing, which is one of the challenges in this field. Various approaches, such as hardware upgrades, algorithmic optimizations, and removing unnecessary information, have been suggested to solve this problem. This study proposes a video saliency map based method that identifies the critical parts of the video and improves the system's overall performance. Using an image registration algorithm, the proposed method first removes the camera's motion. Subsequently, each video frame's color, edge, and gradient information are used to obtain a spatial saliency map. Combining spatial saliency with motion information derived from optical flow and color-based segmentation can produce a saliency map containing both motion and spatial data. A nonlinear function is suggested to properly combine the temporal and spatial saliency maps, which was optimized using a multi-objective genetic algorithm. The proposed saliency map method was added as a preprocessing step in several Human Action Recognition (HAR) systems based on deep learning, and its performance was evaluated. Furthermore, the proposed method was compared with similar methods based on saliency maps, and the superiority of the proposed method was confirmed. The results show that the proposed method can improve HAR efficiency by up to 6.5% relative to HAR methods with no preprocessing step and 3.9% compared to the HAR method containing a temporal saliency map.

Abstract
The implementation of novel regulatory and technical requirements for the distribution of vehicle axle weights in road freight transport introduces a new set of constraints on vehicle routing. Until now, axle weight distribution in determining the load plan for freight transport units has been overlooked in the vehicle routing process. Compliance with these axle weight constraints has become paramount for road freight transport companies, since noncompliance with the axle weight distribution legislation translates into heavy fines. This work aims to provide a tool capable of generating cargo loading plans and routing sequences for a palletised cargo distribution problem. The problem addressed integrates the capacitated vehicle routing problem with time window and the two-dimensional loading problem with load balance constraints. Two integrative solution approaches are proposed, one giving greater importance to the routing and the other prioritising the loading. In addition, a novel MILP model is proposed for the 2D pallet loading problem with load-balance constraints that take advantage of the standard dimension of the pallets. Extensive computational experiments were performed with a set of well-known literature benchmark instances, extended to incorporate additional features. The computational results show the effectiveness of the proposed approaches.

Abstract
This article focuses on evaluating SONAAR (Social Networks Accessible Authoring), a tool that combines automation and end-user empowerment to enhance the accessibility of social media content. SONAAR aims to increase user engagement in creating accessible content and expanding the availability of accessible media online. Additionally, SONAAR provides supplementary information to support the authoring of accessible media content. To assess SONAAR's effectiveness, we conducted three distinct studies. First, we analyzed user patterns and behaviors through log analysis. Next, we evaluated the clarity, helpfulness, and efficiency of the additional documentation and its potential to improve engagement in accessible practices. Finally, we explored user perceptions and challenges when interacting with SONAAR. The obtained findings indicate positive user feedback and provide valuable insights for improvement. These results underscore the importance of raising awareness and offering support for accessible practices, as well as the necessity for enhanced platform backing. Our study contributes to advancing accessible content authoring, promoting inclusivity and accessibility in online social media. We suggest future research directions to facilitate broader adoption of accessible practices and address user engagement challenges, ultimately enhancing the accessibility of social media content.