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Abstract
The knowledge of the Portuguese public regarding smart cities is still limited, such knowledge being more present in the technological and business environments. Portuguese cities are starting to invest in smart issues as a response to their complexity and challenges. The ENABLE Consortium's INTELPARK Solution (fictitious names given for anonymity purposes) described herein is an example of a smart parking solution that, through the combination of hardware and software, provides key information about the parking area being managed (for example, occupancy or vehicle infraction information). This technological solution, focused on optimizing and making the management of parking areas more efficient, will serve everyone involved: from the driver to the manager. This article aims to focus on the prospective user (in this case, the driver who will park his or her vehicle in the parking area), since the consumer/traveller driving a vehicle is the main reason for the success or failure of any product and service, such as this one, in the marketplace. In addition, we are living in times of profound digital transformation in which access to information, oftentimes down to the second, becomes increasingly important for the user as well as the search for solutions that increase well-being, quality of life and comfort. Thus, 209 valid online survey answers were received, with structured questions, responses which were gathered from drivers or end users and in a non-probabilistic sampling research process. The main goal was to know how the mobile application INTELPARK, associated with this smart solution, was perceived by the end user, and to understand the potential interest in it and how frequently it would be used. The data collected was analysed through descriptive statistics and via the chi-squared test, in order to find associations between variables. The research concludes that future end users of this mobile intelligent parking application will have the following profile: they will be older, highly literate and with a higher gross monthly income. Moreover, these results also show that parking is seen to be an issue of citizenship and which promotes quality of life rather than simply being a source of revenue.

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Firms are increasingly under pressure to incorporate social sustainability practices into their operations and supply chain management strategies. The purpose of this research is to develop a taxonomy of the supply chain social sustainability (SCSS) practices adopted by firms. The methodology involves two steps. First, the taxonomy is built based on literature review. Second, our empirical analysis, using non-financial (sustainability) reports with a sample of 55 listed companies, identifies standard adoption practices. We used content analysis software to unearth the influential words in the sustainability reports from different industries, sizes, and geographical regions. The content analysis reveals three different themes that provide a snapshot of how Portuguese firms integrate social sustainability into their supply chain and operations. Firms emphasize diverse facets of social sustainability practices in upstream and downstream supply chain based on different industries. The results assume significance and provide unique insights on adoption practices to supply chain practitioners who otherwise have no information on what constitutes supply chain social sustainability in this region.

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