2024
Authors
Prisco, M; Pires, PB; Delgado, C; Santos, JD;
Publication
DIGITAL SUSTAINABILITY: INCLUSION AND TRANSFORMATION, ISPGAYA 2023
Abstract
Shopping on the Internet is now an everyday activity for consumers. An understanding of which constructs are relevant in this activity is of crucial importance for online stores to adapt their strategies. The existence of a holistic model with these relevant constructs, however, is lacking in the literature. This research is exploratory in nature. The study aimed to identify the constructs that are closely and consistently related to the customer experience in online stores. In the literature review, 15 constructs were identified. They are web content, customer service, service quality, terms and conditions, digital channels, security and privacy, brand, perceived price, perceived risk, word of mouth, perceived value, trust, satisfaction, and loyalty. The review of the literature also revealed the imperative of building or revising the measurement scales of those constructs that were identified to allow for their operationalization. For this reason, a questionnaire with scales that have been adapted from several authors has also been proposed. This questionnaire has a feasible number of questions to be answered.
2024
Authors
Barroso, TG; Costa, JM; Gregório, AH; Martins, RC;
Publication
Abstract
2024
Authors
Neves, FS; Branco, LM; Pereira, M; Claro, RM; Pinto, AM;
Publication
2024 20TH IEEE/ASME INTERNATIONAL CONFERENCE ON MECHATRONIC AND EMBEDDED SYSTEMS AND APPLICATIONS, MESA 2024
Abstract
In the field of autonomous Unmanned Aerial Vehicles (UAVs) landing, conventional approaches fall short in delivering not only the required precision but also the resilience against environmental disturbances. Yet, learning-based algorithms can offer promising solutions by leveraging their ability to learn the intelligent behaviour from data. On one hand, this paper introduces a novel multimodal transformer-based Deep Learning detector, that can provide reliable positioning for precise autonomous landing. It surpasses standard approaches by addressing individual sensor limitations, achieving high reliability even in diverse weather and sensor failure conditions. It was rigorously validated across varying environments, achieving optimal true positive rates and average precisions of up to 90%. On the other hand, it is proposed a Reinforcement Learning (RL) decision-making model, based on a Deep Q-Network (DQN) rationale. Initially trained in simulation, its adaptive behaviour is successfully transferred and validated in a real outdoor scenario. Furthermore, this approach demonstrates rapid inference times of approximately 5ms, validating its applicability on edge devices.
2024
Authors
Silva, R; Pereira, I; Nicola, S; Madureira, A;
Publication
Smart Innovation, Systems and Technologies
Abstract
VR (Virtual Reality) is a technology that has been gaining more and more traction over the years, with a market that keeps on increasing in size and great opportunities. This research aims to obtain a better grasp on how VR will impact the future of omnichannel marketing, with a focus on retail. Some businesses have already begun taking advantage of these technologies. They coordinate the integration of both physical and digital channels used to interact with customers in order to improve the customer experience. VR is one such channel, and it offers consumers a whole new way to do their shopping. As technology evolves, it is important that businesses and people stay informed in order to adapt to an ever-changing market. VR is an innovative technology that a lot of potential companies could take advantage of and even gain a competitive advantage over other businesses. Through VR people and businesses are able to access the metaverse. The metaverse is a digital world parallel to our own where customers can interact with brands and their virtual products. By interacting with a virtual version of a product, consumers will have a better grasp of the product they are interested in and make better decisions when purchasing the real one. This not only raises consumer satisfaction but could also be very useful. To fully grasp what VR is capable of, a literature review was performed to understand what VR is in fact and how the metaverse can be used. Finally, a Prisma systematic review will be presented with the research question “How VR will impact the future of omnichannel marketing?”. This was done in order to obtain unbiased data from which conclusions can be drawn. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.
2024
Authors
Sena, I; Braga, AC; Novais, P; Fernandes, FP; Pacheco, MF; Vaz, CB; Lima, J; Pereira, AI;
Publication
OPTIMIZATION, LEARNING ALGORITHMS AND APPLICATIONS, PT I, OL2A 2023
Abstract
The Machine Learning approach is used in several application domains, and its exploitation in predicting accidents in occupational safety is relatively recent. The present study aims to apply different Machine Learning algorithms for classifying the occurrence or non-occurrence of accidents at work in the retail sector. The approach consists of obtaining an impact score for each store and work unit, considering two databases of a retail company, the preventive safety actions, and the action plans. Subsequently, each score is associated with the occurrence or non-occurrence of accidents during January and May 2023. Of the five classification algorithms applied, the Support Vector Machine was the one that obtained the best accuracy and precision values for the preventive safety actions. As for the set of actions plan, the Logistic Regression reached the best results in all calculated metrics. With this study, estimating the impact score of the study variables makes it possible to identify the occurrence of accidents at work in the retail sector with high precision and accuracy.
2024
Authors
Oliveira, AJ; Ferreira, BM; Cruz, NA; Diamant, R;
Publication
IEEE TRANSACTIONS ON MOBILE COMPUTING
Abstract
The calibration of sensors stationed along a cable in marine observatories is a time-consuming and expensive operation that involves taking the mooring out of the water periodically. In this paper, we present a method that allows an underwater vehicle to approach a mooring, in order to take reference measurements along the cable for in-situ sensor calibration. We use the vehicle's Mechanically Scanned Imaging Sonar (MSIS) to identify the cable's reflection within the sonar image. After pre-processing the image to remove noise, enhance contour lines, and perform smoothing, we employ three detection steps: 1) selection of regions of interest that fit the cable's reflection pattern, 2) template matching, and 3) a track-before-detect scheme that utilized the vehicle's motion. The later involves building a lattice of template matching responses for a sequence of sonar images, and using the Viterbi algorithm to find the most probable sequence of cable locations that fits the maximum speed assumed for the surveying vessel. Performance is explored in pool and sea trials, and involves an MSIS onboard an underwater vehicle scanning its surrounding to identify a steel-core cable. The results show a sub-meter accuracy in the multi-reverberant pool environment and in the sea trial. For reproducibility, we share our implementation code.
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