Abstract
The efficient last-mile delivery of goods involves complex challenges in optimizing driver sectors and routes. This problem tends to be large-scale and involves several criteria to meet simultaneously, such as creating compact sectors, balancing the workload among drivers, minimizing the number of undelivered packages and reducing the dissimilarity of sectors on different days. This work proposes a Decision Support System (DSS) that allows decision-makers to select improved allocation strategies to define sectors. The main contribution is an interactive DSS tool that addresses a many-objective (more than 3 objectives) sectorization problem with integrated routing. It establishes a global allocation strategy and uses it as a benchmark for the created daily allocations and routes. A Preference-Inspired Co-Evolutionary Algorithm with Goal vectors using Mating Restriction (PICEA-g-mr) is employed to solve the many-objective optimization problem. The DSS also includes a visualization tool to aid decision-makers in selecting the most suitable allocation strategy. The approach was tested in a medium-sized Metropolitan Area and evaluated using resource evaluation metrics and visualization methods. The proposed DSS deals effectively and efficiently with the sectorization problem in the context of last-mile delivery by producing a set of viable and good-quality allocations, empowering decision-makers in selecting better allocation strategies. Focused on enhancing service efficiency and driver satisfaction, the DSS serves as a valuable tool to improve overall service quality.

Abstract
Multi -objective optimization (MOO) considers several objectives to find a feasible set of solutions. Selecting a solution from Pareto frontier (PF) solutions requires further effort. This work proposes a new classification procedure that fits into the analytic hierarchy Process (AHP) to pick the best solution. The method classifies PF solutions using pairwise comparison matrices for each objective. Sectorization is the problem of splitting a region into smaller sectors based on multiple objectives. The efficacy of the proposed method is tested in such problems using our instances and real data from a Portuguese delivery company. A non -dominated sorting genetic algorithm (NSGA-II) is used to obtain PF solutions based on three objectives. The proposed method rapidly selects an appropriate solution. The method was assessed by comparing it with a method based on a weighted composite single -objective function.

Abstract
Sectorization problems refer to dividing a large set, area or network into smaller parts concerning one or more objectives. A decision support system (DSS) is a relevant tool for solving these problems, improving optimisation procedures, and finding feasible solutions more efficiently. This paper presents a new web-based Decision Support System for Sectorization (D3S). D3S is designed to solve sectorization problems in various areas, such as school and health districting,planning sales territories and maintenance operations zones, or political districting. Due to its generic design, D3S bridges the gap between sectorization problems and a state-of-the-art decision support tool. The paper aims to present the generic and technical attributes of D3S by providing detailed information regarding the problem-solution approach (based on Evolutionary Algorithms), objectives (most common in sectorization), constraints, structure and performance.

Abstract
One of the main challenges of one-way carsharing systems is to maximize profit by attracting potential customers and utilizing the fleet efficiently. Pricing plans are mid or long-term decisions that affect customers' decision to join a carsharing system and may also be used to influence their travel behavior to increase fleet utilization e.g., favoring rentals on off-peak hours. These plans contain different attributes, such as registration fee, travel distance fee, and rental time fee, to attract various customer segments, considering their travel habits. This paper aims to bridge a gap between business practice and state of the art, moving from unique single-tariff plan assumptions to a realistic market offer of multi-attribute plans. To fill this gap, we develop a mixed-integer linear programming model and a solving method to optimize the value of plans' attributes that maximize carsharing operators' profit. Customer preferences are incorporated into the model through a discrete choice model, and the Brooklyn taxi trip dataset is used to identify specific customer segments, validate the model's results, and deliver relevant managerial insights. The results show that developing customized plans with time- and location-dependent rates allows the operators to increase profit compared to fixed-rate plans. Sensitivity analysis reveals how key parameters impact customer choices, pricing plans, and overall profit.

Abstract
In online three-dimensional packing problems (3D-PPs), unlike offline problems, items arrive sequentially and require immediate packing decisions without any information about the quantities and sizes of the items to come. Heuristic methods are of great importance in solving online problems to find good solutions in a reasonable amount of time. However, the literature on heuristics for online problems is sparse. As our first contribution, we developed a pool of heuristics applicable to online 3D-PPs with complementary performance on different sets of instances. Computational results showed that in terms of the number of used bins, in all problem instances, at least one of our heuristics had a better or equal performance compared to existing heuristics in the literature. The developed heuristics are also fully applicable to an intermediate class between offline and online problems, referred to in this paper as a specific type of semi-online with full look-ahead, which has several practical applications. In this class, as in offline problems, complete information about all items is known in advance (i.e., full look-ahead); however, due to time or space constraints, as in online problems, items should be packed immediately in the order of their arrival. As our second contribution, we presented an algorithm selection framework, building on developed heuristics and utilizing prior information about items in this specific class of problems. We used supervised machine learning techniques to find the relationship between the features of problem instances and the performance of heuristics and to build a prediction model. The results indicate an 88% accuracy in predicting (identifying) the most promising heuristic(s) for solving any new instance from this class of problems.

Abstract
Assembly lines are at the core of many manufacturing systems, and planning for a well-balanced flow is key to ensure long-term efficiency. However, in flexible configurations such as Multi-Manned Assembly Lines (MMAL), the balancing problem also becomes more challenging. Due to the increased relevance of these assembly lines, this work aims to investigate the MMAL balancing problem, to contribute for a more effective decision-making process. Therefore, a new approach is proposed based on Deep Reinforcement Learning (DRL) embedded in a Digital Twin architecture. The proposed approach provides a close-to-reality training environment for the agent, using Discrete Event Simulation to simulate the production system dynamics. This methodology was tested on a real-world instance with preliminary results showing that similar solutions to the ones obtained using optimization-based strategies are achieved. This research provides evidence of success in terms of dynamic resource assignment to tasks and workers as a basis for future developments.