Abstract
The European Union (EU) has been promoting diverse initiatives towards sustainable development and environment protection. One of these initiatives is the reduction of the greenhouse gas (GHG) emissions in 60% below their 1990 level, by 2050. As the transport sector is responsible for more than 22% of those emissions some strategies need to be taken towards a more sustainable mobility, as the ones proposed in 2011 White Paper on transport. Under this context, this study aims to evaluate the environmental performance of the transport sector in the 28 EU countries towards these goals, from 2015 to 2017. The transport environmental performance is measured through the composite indicator derived from the Benefit of the Doubt (BoD) model. The country transport environmental performance is assessed through the aggregation of multiple sub-indicators using the composite indicator derived from the Data Envelopment Analysis (DEA) model. The results indicate that the EU countries slightly improved their transport environmental performance, on average 2.8%. The areas where the inefficient countries need more improvement were also identified: reducing the GHG emissions from fossil fuels, increasing the share of transport energy from renewable sources and improving the public transport share of the total passenger transport.

Abstract
MathE (mathe.pixel-online.org) is an e-learning platform for higher education developed and implemented by a consortium of seven institutional partners from five European countries. The aim of the project is to enhance the quality of teaching and improve pedagogies and assessment methods by facilitating the identification of students’ gaps in Math, providing appropriate digital tools and promoting self-evaluation with immediate feedback. The Polytechnic Institute of Bragança (IPB), in Portugal, is one of the consortium members: sixteen of its teachers collaborate in the development of this platform, being responsible for thirteen of the topics/subtopics in which the platform is structured. Such topics cover a wide range of contents, from linear transformations to integration, from graph theory to probabilities. The articulation of the topics of the MathE collection corresponds to the canonic mathematics content of engineering, business and education degrees. The MathE platform is organized into three main sections: Student´s Assessment, MathE Library and Community of Practice. So far, IPB has already developed a collection of around 800 questions for the student´s assessment section and is currently developing the MathE Library. More than 350 students from IPB are using the MathE platform; some offered as volunteers, whose role is testing the behavior of the platform as well as looking for bugs and other details that require improvement, while others are already using the platform in their study. The feedback received up until now is quite encouraging.

Abstract
This work considers sustainable scheduling of manufacturing operations and preventive maintenance activities in a single-machine environment where the machine works continuously in three eight-hour shifts per day. The jobs can be produced at different processing speeds, which reduces energy consumption and/or processing times. In a tri-objective mixed integer linear programming model, sustainability is attained through minimizing total weighted earliness/ tardiness - economic pillar, total energy consumption - environmental pillar, and number of undesired activities - social pillar. Moreover, a multi-objective genetic algorithm finds near optimal solutions in a timely manner. Numerical results will be presented at the conference.

Abstract

Abstract
Purpose Dyadic interactions between customers and service providers rarely occur in isolation. Still, there is a lack of systematic knowledge about the roles that different types of nontechnological third parties - that is, other customers, pets, other employees and other firms - can adopt in relation to customers and service providers during encounters. The present study aims to unravel these roles and highlight their implications for customers, service providers and/or third parties. Design/methodology/approach This research relies on a systematic review of literature in the Web of Science using a search string pertaining to the research study's objectives. In total, 2,726 articles were screened by title and abstract using clear inclusion and exclusion criteria, thereby extracting 189 articles for full-text eligibility. The final sample consisted of 139 articles for coding and analysis. Findings The analyses reveal that other customers, pets, other employees and other firms can adopt five roles: bystander, connector, endorser, balancer and partner. Each role has different implications for customers, service providers and/or third parties. Additionally, the five roles are associated with distinct constellations of the customer, the service provider and the third party. These roles and constellations are dynamic and not mutually exclusive. Originality/value This research contributes to the service encounter literature by providing a thorough understanding of the various third-party roles and their implications for customers, service providers and/or third parties during encounters. As such, this research sheds light on the conditions under which third parties become "significant others" in service encounters and identifies avenues for future research.

Abstract
Firms recognize that an assertive SCM could lead to an important competitive advantage in the business world. The purpose of this study is to capture the effect of supply chain management practices in the performance of firms, through a meta-analysis. It aims at highlighting which SCM practices that have a superior effect and their positive or negative impact on performance. Partnership with suppliers, process driven events, employee involvement, and customer satisfaction are the SCM practices that proved to have a positive impact in firm performance, according to the meta-analysis results. The findings from the research can help managers deciding on in which SCM practices concentrate their effort. It also allows making comparisons among different regions in terms of practices with a positive effect and how SCM practices evolves since first insights to now and if it changes throughout time. Concerning supply chain theories, this research sustains the hypotheses that SCM practices impact on some firm performance measures.