2021
Authors
Negas, Mário Carrilho; Bernardo, Maria do Rosário Matos;
Publication
Abstract
Trabalhos científicos apresentados na conferência IV INTERNATIONAL FORUM ON MANAGEMENT: As Organizações na Era Digital, Desafios para a Sustentabilidade, que se realizou na Universidade Aberta nos dias 5 a 7 de março de 2020. Os trabalhos científicos com preponderância nos temas: economia, gestão turismo e sustentabilidade, estão apresentados nos formatos de poster, resumo alargado ou artigo completo (full paper), em português, espanhol ou inglês, tendo sido previamente submetidos a uma rigorosa avaliação (blind review) por uma comissão científica internacional.
2021
Authors
Monteiro, J; Bernando, M; Ferreira, M; Rocha, T;
Publication
JOURNAL OF UNIVERSAL COMPUTER SCIENCE
Abstract
In democratic countries, government websites became an important channel for interaction with the public administration in the last few years. Nevertheless, several issues have an impact on the way users access to content and information. Lack of accessibility and usability or, in the broad sense, lack of concern with user needs, can still be found in many government websites. To address the problem, a previous literature review on e-government information delivery attributes was performed. Based on this review, a large set of attributes related to quality was obtained to evaluate these dimensions in the context of e-government. The purpose of this study is to better understand which of these attributes are the most valued, in the users' perspective, for evaluating content delivered by government websites. A qualitative approach was adopted, using Focus Group interviews as a strategy to obtain data and Thematic Analysis to analyze such data. The main results highlighted the attributes related to content delivery, interaction, and emotional aspects. User Experience, accessibility, and usability were prioritized by Focus Group participants.
2021
Authors
Souza, JAVd; Schlemmer, E;
Publication
Cadernos de Educação Tecnologia e Sociedade
Abstract
2021
Authors
Souza, V; Maciel, A; Nedel, L; Kopper, R; Loges, K; Schlemmer, E;
Publication
Journal on Interactive Systems
Abstract
2021
Authors
Schlemmer, E; Oliveira, LC; Menezes, J;
Publication
Práxis Educacional
Abstract
2021
Authors
Menezes, J; Schlemmer, E; La Rocca, F; Moreira, JA;
Publication
REVISTA INTERSABERES
Abstract
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