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Publications

Publications by HumanISE

2026

Improving adherence to an online intervention for low mood by a virtual coach or personalized motivational feedback messages: A three-arm pilot randomized controlled trial

Authors
Amarti, K; Ciharová, M; Provoost, S; Schulte, HJ; Kleiboer, A; El Hassouni, A; Gonçalves, GC; Riper, H;

Publication
Internet Interventions

Abstract
Background: Online psychological interventions like behavioural activation (BA) can be provided with or without human support. Unguided online interventions require no human contact and are therefore easier to implement on a large scale than guided interventions. However, effectiveness and adherence rates to these interventions are generally lower. One way to increase adherence to unguided online interventions is to offer automated motivational support. Objective: This pilot randomized controlled trial (RCT) examined whether adherence to unguided online BA for low mood could be improved by adding automated support in the form of smartphone-delivered personalized motivational messages or a motivational virtual coach. Methods: A three-arm pilot RCT (n = 106) was conducted that compared an online intervention delivered with automated motivational support by a virtual coach (n = 35), or by automated personalized messages on their smartphone (n = 35), to the same intervention without support (control condition; n = 36). The primary outcome was level of adherence, operationalized as (1) the number of webpages of the intervention visited, and (2) the number of mood ratings completed on the smartphone application, both retrieved from participants' logfiles. Secondary outcomes were satisfaction with the intervention (CSQ-I), usability (SUS) depression scores (HADS), and motivation for treatment (SMFL), measured through online questionnaires administered at baseline or after 4 weeks. Results: Adherence was moderate overall, with participants visiting on average 23 pages of 55 webpages and completing on average 50 of 84 requested mood ratings. No evidence for differences in adherence rates were observed between the intervention conditions and the control condition. Satisfaction with the intervention was moderate to high. Usability scores were below the desirable threshold of 68. Depression symptoms did not change significantly across all participants (p = .053). No significant changes in motivation were found over time or between groups. Conclusions: Adding automated support to unguided online BA for depression did not improve overall adherence. The limited effectiveness may reflect a misalignment between the motivational strategies and the needs of the target population, who reported mild symptoms and high intrinsic motivation. The findings highlight the need to further improve both the quality of automated support and the usability of online platforms. Future research should explore additional adherence-related factors and investigate how personalization can better address different symptom severities in unguided mental health interventions. Trial registration: International Clinical Trials Registry Platform: trialsearch.who.int/Trial2.aspx?TrialID=NL8110. © 2025 The Authors

2026

Knowledge graphs and large language models for prompt-based scientometric inquiry

Authors
António Correia; Mirka Saarela; Tommi Kärkkäinen;

Publication
Information Processing & Management

Abstract

2026

Comparing LLM and expert assessments of journal quality

Authors
Mirka Saarela; Janne Pölönen; Anna-Kaarina Linna; Leena Wahlfors; António Correia; Tommi Kärkkäinen;

Publication
Scientometrics

Abstract
Abstract Some performance-based research funding systems rely on expert-assigned journal rankings to allocate resources and guide research evaluation. In Finland, the JuFo system provides journal rankings, determined by experts who assess journals using available metadata, such as bibliometric indicators, alongside qualitative judgment. While prior work has explored machine learning approaches to approximate these rankings, the recent emergence of large language models (LLMs) offers new possibilities for automated, data-driven evaluation. In this study, we examine how well LLMs can replicate JuFo rankings when given the same structured information available to experts, including citation metrics, disciplinary assignments, and publisher metadata. We systematically compare LLM predictions to expert-assigned JuFo ranks using a confusion-matrix analysis to identify cases of alignment and deviation. Our research addresses two key questions: (1) how accurately LLMs estimate journal rankings, and (2) in which situations their predictions diverge from expert judgments and which factors explain these discrepancies. Our findings show that LLMs approximate expert-assigned rankings with high overall accuracy, with most errors occurring between adjacent levels. However, their performance varies systematically across disciplines, and they tend to under-predict top-tier journals, particularly in social sciences and humanities fields.

2026

From the Margin to the Centre: Ethnomethodology as a Tool for Situating Cultural Insensitivities in AI Through the Lens of Music-Making

Authors
António Correia; Hesam Mohseni; Pieta-Anniina Sikström; Tommi Kärkkäinen;

Publication
2026 International Conference on Artificial Intelligence, Computer, Data Sciences and Applications (ACDSA)

Abstract

2026

Nudging Away from Online Extremism: A Review of Digital Nudges as Tools for Polarization De-Escalation

Authors
Neves, W; Dias, A; Correia, A; Schneider, D;

Publication
Proceedings of the 28th International Conference on Enterprise Information Systems

Abstract

2026

Interactive In-App Guidance for Healthcare Software Onboarding: A Systematic Review and Mixed-Methods Survey (Preprint)

Authors
Lopes, V; S. Mamede, H; Santos, A;

Publication

Abstract
BACKGROUND

Healthcare organizations increasingly rely on complex digital systems, but software onboarding often depends on manuals and classroom-based training that do not fit well with fast-paced clinical workflows. Interactive in-app guidance may better support learning during real work, although healthcare-specific evidence is still limited.

OBJECTIVE

To synthesize evidence on effective onboarding mechanisms for healthcare software and to explore how interactive in-app guidance compares with traditional onboarding in terms of perceived learning support, cognitive burden, and adoption-related outcomes.

METHODS

The study used a sequential design with two components: (1) a systematic literature review following Kitchenham’s procedures; and (2) a mixed-methods survey administered via Qualtrics to healthcare professionals (n = 44), complemented by a small screened subsample of IT professionals with healthcare DAP implementation experience (n = 5). Quantitative data were analysed descriptively, and qualitative responses were examined through thematic analysis to explain and contextualize the observed patterns.

RESULTS

The findings from both the literature review and the survey showed a consistent pattern: workflow-embedded onboarding approaches, including hands-on practice, stepwise contextual guidance, and searchable in-app support, were perceived to reduce learning friction and cognitive effort while improving confidence. Among healthcare respondents, 61% reported greater willingness to use the software after onboarding. Continued use was mainly associated with remembering how to use features, interface usability, workflow efficiency, and perceived impact on patient care. IT respondents highlighted implementation constraints related to integration, analytics, and compliance, but also perceived reductions in support burden.

CONCLUSIONS

Interactive, context-sensitive onboarding appears to be a practical strategy to support healthcare software adoption, especially because it aligns learning with real workflows. The findings support the use of workflow-embedded guidance to improve usability in context and user confidence during onboarding, while also indicating the need for stronger healthcare-specific, outcome-based evaluations of DAP-enabled approaches.

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