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Publications

Publications by CRIIS

2019

Information and communication technologies and social networks in tourism - The case of Porto Santo Island [As tecnologias da informação e comunicação e as redes sociais no turismo - caso da Ilha de Porto Santo]

Authors
Natal, N; Cunha, CR; Morais, EP;

Publication
Iberian Conference on Information Systems and Technologies, CISTI

Abstract
This paper aims to understand the importance of ICT (Information and Communication Technologies) in the tourism sector, focusing on the Island of Porto Santo. We are in an increasingly digital world and information and communication technologies represents a way to be up to date and present in the market. The use of social networks by companies, are used as means of communication and promotion, with the purpose of understanding the behavior of tourist consumers. In order to understand the importance of ICT and social networks in the tourism sector of the Island of Porto Santo, a questionnaire was prepared and distributed in several places on the Island of Porto Santo. The results are presented in this article. For a better understanding of ICT and social networks, a literature review on the topic was also carried out. © 2019 AISTI.

2019

Location based mobile services & Context-aware: An approach to the tourism sector

Authors
Carvalho, A; Morais, EP; Cunha, CR;

Publication
Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth

Abstract
In a market dominated by many mobile applications for all purposes, there is currently no visible application of cultural content or commercial content to support the tourist when traveling to Mirandela. Such applications currently available to the tourism industry are limited in content and cultural offerings, and commercial applications only communicate with their partners and have no cultural content.This work presents a framework of a mobile application implementation to support the tourist information needs when he is visiting Mirandela in which interest points are combined with commercial content.This solution allows the tourist to have only one application that integrates the contents that he wishes/subscribe, both cultural and commercial, creating a parametrizable universal profile that can be accessed by any of the entities in the system. In addition to the tourist benefiting from this solution that facilitates the exploration of interest points in Mirandela, the entities involved in the system will also benefit because they are able to increase the dissemination of their products and/or services and thereby increase their market potential and consequently their sales. Copyright © 2018 International Business Information Management Association (IBIMA).

2019

A Location-Based and Contextualized Mobile Services Approach To Providing Information and Services in the Tourism Industry

Authors
CARVALHO, A; MORAIS, EP; CUNHA, CR;

Publication
IBIMA Business Review

Abstract

2019

The Potential of Tag-Based Contextualization Mechanisms to Leverage the Sale of Regional Products and Promote the Regions Through Products

Authors
Cunha, CR; Mendonca, V; Carvalho, A; Morais, EP;

Publication
INFORMATION SYSTEMS FOR INDUSTRY 4.0

Abstract
In small and rural regions, where we can many times find top quality products, there is, many times, a greater difficulty in promoting their products. This difficulty begins in the nature of the companies that manufacture these products. These companies are typically family-owned or small-sized, not having large capacity to carry out very elaborate marketing strategies. They often depend of the tourist attractiveness of the regions themselves to leverage their sales. This paper discuss the challenges for the promotion of regional products and rural regions, review the role of smartphones and the main tag-based contextualization mechanisms and their potential for leverage the sale of rural regional products and, finally, presents a cooperation-based conceptual model, where are combined contextualization-tags and mobile devices to promote regional products, leverage sales and promote rural regions by attracting new visitants, making regional products a window-mechanism to the promotion of rural regions heritage and tourism-related services.

2019

The role of information and communication technologies in the creation and support of touristic routes

Authors
Carvalho, A; Cunha, CR; Mendonça, V; Morais, EP;

Publication
Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020

Abstract
The tourism sector has become one of the most important engines of economic growth for many countries. With the evolution of Information and Communication Technologies, new opportunities have arisen for a reengineering in the way the various tourism and hospitality industries interact with tourists. Equally, new possibilities open to the entities that vision to promote the patrimony and endogenous products of their regions. Information and Communication Technologies are today one of the most critical areas for the success of tourism and how tourist destinations can be promoted. Tourists, increasingly a digital generation, expect that the access to information and services be done in an innovative, immersive and contextualized way, through the use of technologies that are embedded in their daily lives. This article discusses the touristic routes creation process and the role of Information and Communication Technologies in the creation and support of touristic routes. Also, a technological model is presented in its conceptual perspective, as well the functional modelling of its main components and features. © 2019 International Business Information Management Association (IBIMA).

2019

The role of information and communication technologies in the creation and support of touristic routes

Authors
Carvalho, A; Cunha, CR; Mendonça, V; Morais, EP;

Publication
Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020

Abstract
The tourism sector has become one of the most important engines of economic growth for many countries. With the evolution of Information and Communication Technologies, new opportunities have arisen for a reengineering in the way the various tourism and hospitality industries interact with tourists. Equally, new possibilities open to the entities that vision to promote the patrimony and endogenous products of their regions. Information and Communication Technologies are today one of the most critical areas for the success of tourism and how tourist destinations can be promoted. Tourists, increasingly a digital generation, expect that the access to information and services be done in an innovative, immersive and contextualized way, through the use of technologies that are embedded in their daily lives. This article discusses the touristic routes creation process and the role of Information and Communication Technologies in the creation and support of touristic routes. Also, a technological model is presented in its conceptual perspective, as well the functional modelling of its main components and features. © 2019 International Business Information Management Association (IBIMA).

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