2021
Authors
Silveira, S; Ramos, J; Silva, O; Almeida, F;
Publication
Enlightening Tourism
Abstract
Tourism has been a fundamental pillar for the development of the Portuguese economy and has supported and stimulated new opportunities. However, for small and medium enterprises (SMEs) in the hospitality sector, and given their specific characteristics, there are no specific indicators to monitor sustainability, and they are only based on existing generic models such as ETIS, WTO, and Green Globe. Given the complexity of the indicators in these models and their comprehensive vision, it makes it difficult for hospitality SMEs that have limited resources to measure them. Consequently, it is important to focus their attention on the most relevant indicators for their activity. In this sense, this study is relevant in identifying the critical sustainability factors for Portuguese hospitality SMEs. In total, and after the synthesis and assessment of the various indicators, a total of 35 critical indicators were identified, distributed among the economic, social, sustainable management, and environmental dimensions.
2021
Authors
Lourenço, J; Almeida, F;
Publication
Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business
Abstract
M-commerce is a fast-growing opportunity and is acting as an innovative lever for achieving the purpose of increasing sales while better interacting with the clients. Simultaneously, several emerging technologies have appeared in the market and promise to change the current m-commerce paradigm. Therefore, this chapter plans to explore a set of new trend technologies that can plan to build a more efficient relation between the consumer and the m-commerce platform. This study conducted surveys with several market players like marketers and IT leaders to understand their point of view, perceive the relevance and impact of these emergent technologies in m-commerce, identify resistance and challenge points to the proposed change, and look how to allow cohabitation between this new e-commerce paradigm and the traditional physical trade. The main novelty of this study is the inclusion of multiple points of view on the evolution of m-commerce which will allow companies and citizens to perceive the impact of emerging technologies in the future of m-commerce. © 2021 by IGI Global. All rights reserved.
2021
Authors
Almeida, F;
Publication
Journal of Management and Business Education
Abstract
2021
Authors
Rocha, A; Almeida, F;
Publication
INTERNATIONAL JOURNAL OF BUSINESS ENVIRONMENT
Abstract
COVID-19 has caused profound impacts on the economy and society. In Portugal, many companies needed to temporarily close, and many workers were forced to go into lay-off. However, at the same time, several companies are trying to respond to the challenges posed by this pandemic by introducing organisational innovations that would enable them to respond to the needs of the people and organisations that most require help during this period. In this sense, this study aims to explore the role of organisational innovation in the business sector in Portugal through seven case studies. The findings reveal a very diverse set of initiatives in which the role of internal and external sources of innovation stands out simultaneously. Most of the innovations identified have a procedural focus, while structural innovations have less influence. This study is particularly relevant in the practical dimension by encouraging other countries and companies to replicate these initiatives.
2021
Authors
Almeida, F; Espinheira, E;
Publication
Journal of Applied Sciences, Management and Engineering Technology
Abstract
2021
Authors
Almeida, FL;
Publication
International Journal of Project Organisation and Management
Abstract
This study aims to address an emerging area of application of agile methodologies outside the traditional technological environment, particularly outside the context of software engineering. In this sense, it intends to understand and contextualise the problems and challenges that are posed by traditional methodologies and explore how agile methodologies can complement or substitute to traditional methodologies in non-technological environments. For this purpose, a qualitative study was performed through three case studies operating in different sectors of activity like digital marketing, management consulting, and tourism. The findings indicate that both traditional and agile methodologies can coexist, and it is common to find hybrid methodologies that are adopted and customised according to the needs of each project and client. Furthermore, it was possible to conclude that following agile practices that make sense to the cultural values of the organisation is more important than adopting a specific agile methodology. Copyright © 2021 Inderscience Enterprises Ltd.
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