Abstract
The main purpose of this chapter is to develop an exploratory proposal for identifying innovative suppliers, creating knowledge in an area not very deeply explored. Based on a literature revision based on the innovative supplier identification and management, the study suggests that innovative suppliers are highly specialized and technically competent companies, located nearby their customers and take part on their client's improvement program. Based on the literature revision, a framework analyzing Client-Supplier relationships throughout the supply chain is proposed. The framework uses the strategic alignment concept between clients and suppliers. Finally, 61 questions were developed to identify the innovative suppliers.

Abstract
The objective of this work is to identify the relevant factors that have influenced the changes in the level of CO2 emissions among four groups (eastern, western, northern and southern) of European countries. Our results show that CO2 emissions are correlated with the energy consumption of the economy for the group of countries under analysis, which is determined by the change of population among the various countries. Similarly, renewable energy consumption is also determined by the size and structure of the countries, as reflected by the value added to the economy. When comparing the results of the post-Kyoto period to the previous period for the four groups of European countries, one concludes that there are clear improvements in the reductions of emissions. This resulted primarily from changes to the energy mix, switching to cleaner fuels for end-user energy production (a volte-face in the behaviour of the energy mix effect), while the changes in the factors driving emissions resulted from a reduction in the usage of fossil fuels for producing energy. In general, the relative contributions of these two factors show the importance of the impact of changing the structure of the mix for producing energy, with a view to complying with the targets for reductions in CO2 emissions, reflecting the value placed on the significant impact assigned to emissions levels.

Abstract
In previous work regarding public-private partnership (PPP) arrangements the theoretical rationales and empirical results have mainly focused on analyzing the importance of quantitative features related to budget constraints deriving from public deficits, the existence of an infrastructure gap and the efficiency hypothesis. Thus, this study aims to identify the underlying determinants behind the proliferation and execution of PPPs, emphasizing the importance that non-financial (such as political, legal and macroeconomic) determinants have in establishing a PPP, as well as the factors that enhance the attractiveness of a country to encourage the private sector through PPPs in the European context. The results of this study show that the macroeconomic environment represented by economic freedom, competitiveness and the unemployment rate is essential for PPPs, as well as the legal system, where regulatory quality and effective rule of law are associated with the effective execution of a PPP. The political environment and previous experience of PPPs are also key factors in making a country more attractive for establishing PPPs.

Abstract
Purpose - The purpose of this paper is to develop and empirically test a model to examine service quality, satisfaction, trust and commitment as loyalty antecedents in a private healthcare service. Design/methodology/approach - The approach was tested using structural equation modelling, involving 175 patients from a private Portuguese healthcare unit, using a revised Service Quality Assessment Scale (SQAS) scale for service quality evaluation. Findings - The scale used to evaluate service quality is valid and meaningful. Service quality proved to be a multidimensional construct and relevant to build satisfaction. The path satisfaction -> trust -> loyalty was validated, whereas the path satisfaction -> commitment -> loyalty was not statistically supported. Research limitations/implications - The revised SQAS scale showed good internal consistency in healthcare context. Further trust-commitment antecedents must be examined in a private healthcare landscape to generalise the findings. Practical implications - Healthcare quality managers must explore the service quality dimensions to generate satisfaction among their patients. Developing trust generates positive patient attitudes and loyalty. Originality/value - This study explores using the SQAS scale in a private healthcare context. The authors provide further evidence that service quality is an antecedent and different from satisfaction. All the measures used proved to be valid and reliable. Trust and commitment play different roles in their relationship with loyalty.

Abstract
This article estimates the efficiency of the 40 retail stores of a prestigious clothing company that operates in the Portuguese fast-fashion retailing market. The study compares the performance among the stores and provides insights into ways of improving performance in the retail clothing industry. A two-stage approach is used in this article. In a first stage, Data Envelopment Analysis (DEA) techniques are used to evaluate the performance of each store and to rank the stores. The input-oriented model was used to assess the summer and winter collections between 2010 and 2013. The results show that the total technical efficiency of the company decreases over time Except for the year 2013, over 90% of the stores show increasing returns to scale during 88% of the period analyzed. The company faces a clear problem of productivity in its retailing operations. This deficiency seems to be intrinsic to the firm as it involves more than 60% of the stores. In a second stage, a quantile regression technique was used. This showed primarily that for the lowest quantiles of the efficiency score conditional distribution the coefficients on experience are very low, even close to zero, which suggests that the efforts taken by the stores in terms of experience are barely recognized by consumers in this fast-fashion retailing chain.

Abstract
This paper seeks to analyse how behavioural factors influence the financial decisions of young Mozambican investors. The standard theory of finance assumes investors make rational financial decisions, seeking to minimise risk and maximise their expected utility. However, several studies have been conducted criticizing the assumption that investors are rational, opening the way to behavioural finance theory. According to the behavioural finance approach, financial decisions made by individuals are not based on rational thinking and their risk taking behaviour depends on their beliefs or feelings. Our analysis reveals that young Mozambicans are risk averse towards certain gains and risk lovers when faced with certain losses; they are excessively optimistic about the future; they use the information available as an anchor for their estimates; and they are so overconfident that they believe estimates in uncertain situations to be more accurate than they really are.