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Publicações

2022

Ramping up a heuristic procedure for storage location assignment problem with precedence constraints

Autores
Trindade, MAM; Sousa, PSA; Moreira, MRA;

Publicação
FLEXIBLE SERVICES AND MANUFACTURING JOURNAL

Abstract
The retail industry is becoming increasingly competitive; as a result, companies are seeking to reduce inefficiencies in their supply chains. One way of increasing the efficiency of operations inside a warehouse is by better allocating products in the available spaces. In this paper, we propose a new heuristic approach to solving the storage location assignment problem (SLAP) considering precedence constraints, in multi-aisle, multi-product picking warehouses. A two-phase heuristic procedure is developed: the products are clustered and assigned to the available spaces. We tested the procedure in the non-perishables warehouse of a real-world Portuguese retail chain, which supplies 191 stores per day. The results show that the new assignment of products allows for an improvement of up to 15% on the distance travelled by the pickers, which implies savings of approximately 477 km per month. This problem is a special case of SLAP since we are dealing with large percentages of non-uniform products. This procedure incorporates four relevant criteria for the allocation decision: the products' similarity, demand and weight, and the distance travelled by the picker. By using a two-phase heuristic method, this study offers companies and academics an alternative and more effective solution for SLAP than the usual methods based on the creation of density zones.

2022

Young Adults’ Views on Digital Storytelling Campaigns

Autores
Barbosa B.; Simões D.; Leal F.;

Publicação
Innovar

Abstract
Storytelling is gaining popularity due to its expected ability to earn consumers’ attention and generate positive outcomes such as brand awareness, trust, and customer engagement. However, the effects of digital storytelling campaigns on brands are still insufficiently researched, especially among certain segments such as young adults. Therefore, the main aim of this article is to explore young adults’ views on digital storytelling campaigns, focusing on the determinants of interaction, the impacts on consumer behavior, and the outcomes for brands. By adopting a qual-itative approach, eight focus groups were conducted. Participants were 40 Portuguese consumers and social network site users, aged 19 to 37. The study demonstrates that being posted by a friend makes the content more attractive to one’s attention and increase its chances of further interaction (i.e., liking, sharing and commenting). The study also demonstrates that despite the expected positive emotional impacts of digital storytelling campaigns highlighted in the literature, they can also generate mistrust whenever it is not clear for the consumer how the topic chosen for the story relates to the brand and its products. Moreover, these campaigns may also fail to improve brand’s image if the brand is not conveniently featured in the campaign.

2022

The impact of heterogeneous distance functions on missing data imputation and classification performance

Autores
Santos, MS; Abreu, PH; Fernández, A; Luengo, J; Santos, J;

Publicação
ENGINEERING APPLICATIONS OF ARTIFICIAL INTELLIGENCE

Abstract
This work performs an in-depth study of the impact of distance functions on K-Nearest Neighbours imputation of heterogeneous datasets. Missing data is generated at several percentages, on a large benchmark of 150 datasets (50 continuous, 50 categorical and 50 heterogeneous datasets) and data imputation is performed using different distance functions (HEOM, HEOM-R, HVDM, HVDM-R, HVDM-S, MDE and SIMDIST) and k values (1, 3, 5 and 7). The impact of distance functions on kNN imputation is then evaluated in terms of classification performance, through the analysis of a classifier learned from the imputed data, and in terms of imputation quality, where the quality of the reconstruction of the original values is assessed. By analysing the properties of heterogeneous distance functions over continuous and categorical datasets individually, we then study their behaviour over heterogeneous data. We discuss whether datasets with different natures may benefit from different distance functions and to what extent the component of a distance function that deals with missing values influences such choice. Our experiments show that missing data has a significant impact on distance computation and the obtained results provide guidelines on how to choose appropriate distance functions depending on data characteristics (continuous, categorical or heterogeneous datasets) and the objective of the study (classification or imputation tasks).

2022

The Impact of Committing to Customer Orders in Online Retail

Autores
Figueira, G; van Jaarsveld, W; Amorim, P; Fransoo, JC;

Publicação
M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT

Abstract
Problem definition: Online retailers are on a consistent drive to increase on-time delivery and reduce customer lead time. However, in reality, an increasing share of consumers places orders early. Academic/practical relevance: Such advance demand information can be deployed strategically to reduce costs and improve the customer service experience. This requires inventory and allocation policies that make optimal use of this information and that induce consumers to place their orders early. An increasing number of online retailers not only offer customers a choice of lead time but also, actively back-order missing items from a consumer basket. Methodology: We develop new allocation policies that commit to a customer order upon arrival of the order rather than at the moment the order is due. We provide analytical results for the performance of these allocation policies and evaluate their behavior with real data from a large food retailer. Results: Our policy leads to a higher fill rate at the expense of a slight increase in average delay. The analysis based on real-life data suggests a sizeable impact that should impact current best practices in online retail. Managerial implications: With the changing landscape in online retail, customers increasingly place baskets of orders that they would like to receive at a planned and confirmed moment in time. Especially in grocery, this has grown fast. This fundamentally changes the strategic management of inventory. We demonstrate that online retailers should commit early to customer orders to enhance the customer service experience and eventually, to also create opportunities for reducing the cost of operations. Superscript/Subscript Available

2022

Application of a Design for Excellence Methodology for a Wireless Charger Housing in Underwater Environments

Autores
Pereira, PNDAD; Campilho, RDSG; Pinto, AMG;

Publicação
MACHINES

Abstract
A major effort is put into the production of green energy as a countermeasure to climatic changes and sustainability. Thus, the energy industry is currently betting on offshore wind energy, using wind turbines with fixed and floating platforms. This technology can benefit greatly from interventive autonomous underwater vehicles (AUVs) to assist in the maintenance and control of underwater structures. A wireless charger system can extend the time the AUV remains underwater, by allowing it to charge its batteries through a docking station. The present work details the development process of a housing component for a wireless charging system to be implemented in an AUV, addressed as wireless charger housing (WCH), from the concept stage to the final physical verification and operation stage. The wireless charger system prepared in this research aims to improve the longevity of the vehicle mission, without having to return to the surface, by enabling battery charging at a docking station. This product was designed following a design for excellence (DfX) and modular design philosophy, implementing visual scorecards to measure the success of certain design aspects. For an adequate choice of materials, the Ashby method was implemented. The structural performance of the prototypes was validated via a linear static finite element analysis (FEA). These prototypes were further physically verified in a hyperbaric chamber. Results showed that the application of FEA, together with well-defined design goals, enable the WCH optimisation while ensuring up to 75% power efficiency. This methodology produced a system capable of transmitting energy for underwater robotic applications.

2022

A deep learning model for detection of traffic events based on social networks publications

Autores
Capela, S; Pereira, V; Duque, J; Filipe, V;

Publicação
Procedia Computer Science

Abstract
Nowadays, social networks are one of the biggest ways of sharing real time information. These networks, have several groups focused on sharing information about road incidents and other traffic events. The work here presented aims the creation of an AI model capable of identifying publications related to traffic events in a specific road, based on publications shared on social networks. A predictive model was obtained by training a deep learning model for the detection of publications related with road incidents with an average accuracy of 95%. The model deployed as a service is already fully functional and is operating in 24/7 while awaits a final integration with the road management system of a company where it will be used to support the Control Center team in the decision making. © 2022 Elsevier B.V.. All rights reserved.

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