2022
Autores
Ferreira, MC; Oliveira, M; Dias, TG;
Publicação
SUSTAINABILITY
Abstract
The advantages associated with mobile ticketing solutions are undeniable; however, most of these solutions are designed for the local population without taking into account the specific needs of tourists. Therefore, this study fills an important research gap in the literature by assessing the adoption drivers of mobile ticketing services by tourists and pointing out possible directions to the design of such services. The proposed model includes constructs of the technology acceptance model (TAM), diffusion of innovations (DOI) theory, and others widely disseminated in the literature on mobile payments, such as mobility. The model was empirically tested through an online survey, and Structural Equation Modeling (SEM) was applied to analyze the data. The results show that the intention of tourists to use mobile ticketing services is positively affected by the perceived usefulness and mobility. The survey findings also describe additional services that respondents value in a mobile ticket service for tourists, both in normal and in pandemic contexts, useful to shape future mobile ticketing solutions for tourists.
2022
Autores
Ferreira, MC; Costa, PD; Abrantes, D; Hora, J; Felicio, S; Coimbra, M; Dias, TG;
Publicação
TRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR
Abstract
The continuous growth of the world population and its agglomeration in urban cities, demand an increasing need for mobility, which in turn contributes to the worsening of traffic congestion and pollution in cities. Therefore, it is necessary to promote active travel, such as walking and cycling. However, this is not an easy task, as pedestrians and cyclists are the most vulnerable link in the system, and low levels of safety, security and comfort can contribute to choosing private cars over active travel. Hence, it is essential to understand the determinants that affect the perceptions of pedestrians and cyclists, in order to support the definition of policies that promote the use of active modes of transport. Thus, this article fills an important gap in the literature by identifying and discussing the objective and subjective determinants that affect the perceptions of safety, security and comfort of pedestrians and cyclists, through a systematic review of the literature published in the last ten years. It followed the PRISMA statement guidelines and checklist, resulting in 68 relevant articles that were carefully analyzed. The results show that the perception of safety is negatively affected by fear of traffic-related injuries, fear of falling related to infra-structure and infrastructure maintenance, and negative behavior of drivers. Regarding security, crime was the major concern of pedestrians and cyclists, either with emphasis on the person or on personal property. With regard to comfort, high levels of air and noise pollution, lack of vege-tation, bad weather conditions, slopes and long commuting distances negatively affected the users' perception. The results also suggest that poor lighting affects all domains, providing a negative perception of safety, security and comfort. Similarly, the presence of people is seen as negatively influencing the perception of safety and comfort, while the absence of people nega-tively impacts the perception of security. Therefore, the findings achieved by this study are key to assist in the definition of transport policies and infrastructure creation in large smart cities. Additionally, new transport policies are proposed and discussed.
2025
Autores
Felicio, S; Hora, J; Ferreira, MC; Sobral, T; Camacho, R; Galvao, T;
Publicação
JOURNAL OF TRANSPORT & HEALTH
Abstract
Introduction: Urban centers face increasing congestion and pollution due to population growth driven by jobs, education, and entertainment. Promoting active modes like walking and cycling offers healthier and less polluting alternatives. Understanding perceptions of comfort (green areas, commercial areas, crowd density, noise, thermal sensation, air quality, allergenics), safety and security (street illumination, traffic volume, surveillance, visual appearance, and speed limits) are crucial for encouraging active modes adoption. This study categorizes user groups based on these indicators, supporting policymakers in the development of targeted strategies. Methods: We developed a questionnaire to support our empirical study and collected 653 responses. We have analyzed the data using clustering methods such as Affinity Propagation, BIRCH, Bisecting K-means, HAC, K-means, Mini-Batch K-means, and Spectral clustering. The best performing method (K-means) was used to identify the user groups while a random forest model evaluated the relative importance of indicators for each group. Results: The study identified five user groups based on urban mobility indicators for safety and security, comfort, and distance and time. Conclusions: These groups, distinguished by sociodemographic features, include: Street Aesthetes (young men valuing visual appeal), Safety Seekers (employed men prioritizing speed limits), Working Guardians (employed men focused on surveillance and green spaces), Urban Explorers (young women valuing air quality and low traffic), and Comfort Connoisseurs (employed women prioritizing noise reduction and aesthetics).
2025
Autores
Ferreira, MC; Dias, TG;
Publicação
TRANSPORT TRANSITIONS: ADVANCING SUSTAINABLE AND INCLUSIVE MOBILITY, TRA CONFERENCE, 2024
Abstract
This study seeks to comprehensively analyze the multidimensional determinants underlying perceptions of safety, security, and comfort in transport mode choice, specifically focusing on private transport, public transport and walking. The research begins with an extensive literature review to identify and delve into the factors influencing perceptions of safety, security, and comfort across various transport modes. This inquiry is further enhanced by organizing two focused group sessions. A total of 35 key factors were identified, forming the basis for subsequent investigation. The study then progressed to the development and administration of a survey aimed at capturing responses from a diverse audience, with the goal of exploring the factors influencing perceptions related to different transport modes. A total of 302 responses were collected and meticulously analyzed to discern the factors impacting various relationships and to identify consistent perceptions across diverse transport modes. Additionally, a factor analysis was conducted to validate the findings derived from the data. The outcomes of this research constitute a significant contribution to the existing literature, offering valuable insights that pave the way for a more holistic understanding of the factors guiding transport mode choices.
2024
Autores
Lagoa, P; Galvao, T; Ferreira, MC;
Publicação
INFRASTRUCTURES
Abstract
Effective traffic management is crucial in addressing the growing complexities of urban mobility, and variable message signs (VMSs) play a vital role in delivering real-time information to road users. Despite their widespread application, there is limited comprehensive understanding of how VMS influence user behavior and optimize traffic flow. This systematic literature review aims to address this gap by examining the effectiveness of VMS in shaping user interactions and enhancing traffic management systems. Using the preferred reporting items for systematic reviews and meta-analyses (PRISMA) methodology, a thorough analysis of relevant studies was conducted to identify key factors influencing VMS impact, including message content and characteristics, complementary sources of information, user demographics, VMS location, and users' reliance on these signs. Additionally, the review explores the implications of displaying non-critical information on VMS and introduces virtual dynamic message signs (VDMSs) as an innovative approach for delivering public traveler information. The study identifies several research gaps, such as the integration of VMS with vehicle-to-everything (V2X) technologies, navigation systems, the need for validation in real-world scenarios, and understanding behavioral responses to non-critical information on VMS. This review highlights the importance of optimizing VMS for improved user engagement and traffic management, providing valuable insights and directions for future research in this evolving field.
2024
Autores
Ferreira, MC; Fernandes, H; Sobral, T; Dias, TG;
Publicação
EUROPEAN TRANSPORT RESEARCH REVIEW
Abstract
Public transport systems worldwide experienced significant declines in usage during the COVID-19 pandemic due to lockdowns and work-from-home mandates. While numerous studies have examined these phenomena, there is still a need for empirical evidence that not only documents what occurred but also provides actionable insights for future transport planning. This study aims to enhance understanding of public transport passengers' mobility behaviors during different stages of the pandemic, using the Metropolitan Area of Porto, Portugal, as a case study. Automated Fare Collection data from 2020 were analyzed and compared with data from the pre-pandemic year of 2019. The analysis included temporal, spatial, spatio-temporal, and sociodemographic dimensions. Key patterns and trends identified include a rapid recovery of ridership post-restriction easing, homogenized daily travel patterns, varied impacts on different transport modes, and significant shifts in demographic travel behaviors. These findings highlight the resilience of public transport demand and suggest that adaptive scheduling, enhanced safety measures, targeted support for vulnerable groups, promotion of off-peak travel, investment in bus infrastructure, and encouragement of multi-modal transport are essential strategies. Implementing these strategies can help improve public transport planning and mitigate the adverse effects of future crises.
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