Abstract
European industrial value chains and manufacturing companies have recently faced critical challenges imposed by disruptive events related to the pandemic and associated social/political problems. Many European manufacturing industries have already recognized the importance of digitalization to increase manufacturing systems' autonomy and, consequently, become more resilient to adapt to new contexts and environments. Augmented reality (AR) is one of the emerging technologies associated with the European Industry 5.0 initiative, responsible for increasing human-machine interactions, promoting resilience through decision-making, and flexibility to deal with variability and unexpected events. However, the application and benefits of AR in increasing manufacturing resilience are still poorly perceived by academia and by European Manufacturing companies. Thus, the purpose of this paper is to contribute to the state of the art by relating the application of AR with current industrial processes towards manufacturing systems resilience. In order to cope with this objective, the industrial resilience and augmented human worker concepts are first presented. Then, through an exploratory study involving different manufacturing companies, a list of relevant disruptive events is compiled, as well as a proposal with specific ideas and functionalities on how AR can be applied to address them. In conclusion, this research work highlights the importance of AR in coping mainly with disruptive events related to Human Workforce Management and Market/Sales Management. The AR application ideas shared a common thread of availability and delivery of information to the worker at the right time, place, and format, acting on the standardization and flexibility of the work to support manufacturing resilience.