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Publicações

Publicações por SYSTEM

2017

Mobile payments adoption in public transport

Autores
Fontes, T; Costa, V; Ferreira, MC; Li, SX; Zhao, PJ; Dias, TG;

Publicação
3RD CONFERENCE ON SUSTAINABLE URBAN MOBILITY (3RD CSUM 2016)

Abstract
Nowadays, mobile phones are ubiquitous systems of our society. Nevertheless, the adoption of this technology to perform mobile payments, namely in public transport, was only implemented in a few number of transport networks. Thus, this paper aims to understand which are the main factors that may influence the adoption of mobile payments in public transport. For this purpose, a survey was applied to different groups of population. The study was conducted on the public transport networks of a medium-sized metropolitan area (Oporto-Portugal) and of a big-sized metropolitan area (Beijing-China). The evaluation results of the current services of purchase and validation of public transport tickets almost never show significant statistical differences (p>0.05) for the traditional variables used by the literature. This is particularly true for age. Nevertheless, some mobility factors can sometimes play an important role in the assessment of ticketing systems. Moreover, although the high differences between the ticketing systems in both cities, Chinese and Portuguese have a similar opinion about the systems implemented in their cities. Still, Chinese reveal a higher motivation to adopt the new ticketing system. In general, such system is greatly accepted by the respondents and the potential market is expected to be high (30-68%). Although this technology cannot replace the traditional systems, it can contribute to increasing the overall efficiency of the transport networks. The improvement of the passengers' appraisal, the reduction of operational and the maintenance costs of transport operators are the network impacts most expected. Convenience and time saving are the main advantages mentioned while questions about privacy, interaction and reliability are stated as the main concerns to adopt it. (C) 2017 The Authors. Published by Elsevier B.V.

2017

Semantic integration of urban mobility data for supporting visualization

Autores
Sobral, T; Galvao, T; Borges, J;

Publicação
3RD CONFERENCE ON SUSTAINABLE URBAN MOBILITY (3RD CSUM 2016)

Abstract
This paper proposes an ontology-based approach to support the process of visualizing urban mobility data. The approach consists of building a visualization-oriented urban mobility ontology, focused on themes such as ridership, vehicle flows and the like. Existing ontologies focus on modelling the overall structure of transportation networks, and do not address the formalization of such themes. The ontology also allows characterizing visualization techniques with human perception factors, so that they can be used to automatically infer recommended techniques for a dataset. The ultimate goal is to benefit decision makers, by providing an ontology that can assist with the process of developing semantically-rich visualizations, with increased data interoperability and knowledge extraction capabilities. We provide an example with real data of the public transportation system of the city of Porto, Portugal. The example shows the semantic characterization of a visualization technique, and how semantics can assist the task of automatically recommending visualizations. (C) 2017 The Authors. Published by Elsevier B.V.

2017

Understanding commercial synergies between public transport and services located around public transport stations

Autores
Ferreira M.; Costa V.; Dias T.; Falcão E Cunha J.;

Publicação
Transportation Research Procedia

Abstract
The public transport system integrates a complex ecosystem, composed not only by transport operators and travellers but also by other services such as schools, firms, restaurants, museums, banks, and public establishments. Therefore, by adopting a holistic point of view, we propose a new service approach linking city services and public transport. This approach consists in partnerships that may include discounts, combined packages, reduced prices, deals and marketing campaigns, targeted to each specific audience. In order to develop these partnerships it is important to analyse the services located around the stations and the public transport usage. We use the city of Porto, Portugal, as an illustrative example and we rely on two data sources: Automated Fare Collection system data and business data points. The analysis of both datasets allowed us to determine the level of concentration of city services located around public transport stations and to identify the types of services that tend to agglomerate near the stations. We were also able to analyse the correlation between the number of travel card validations and the number of services located around the stations. Finally we present a case of a service exposure to different demographic segments.

2017

A new algorithm to create balanced teams promoting more diversity

Autores
Dias, TG; Borges, J;

Publicação
European Journal of Engineering Education

Abstract
The problem of assigning students to teams can be described as maximising their profiles diversity within teams while minimising the differences among teams. This problem is commonly known as the maximally diverse grouping problem and it is usually formulated as maximising the sum of the pairwise distances among students within teams. We propose an alternative algorithm in which the within group heterogeneity is measured by the attributes' variance instead of by the sum of distances between group members. The proposed algorithm is evaluated by means of two real data sets and the results suggest that it induces better solutions according to two independent evaluation criteria, the Davies–Bouldin index and the number of dominated teams. In conclusion, the results show that it is more adequate to use the attributes' variance to measure the heterogeneity of profiles within the teams and the homogeneity among teams. © 2017 SEFI.

2017

Predicting direct marketing response in banking: comparison of class imbalance methods

Autores
Migueis, VL; Camanho, AS; Borges, J;

Publicação
SERVICE BUSINESS

Abstract
Customers' response is an important topic in direct marketing. This study proposes a data mining response model supported by random forests to support the definition of target customers for banking campaigns. Class imbalance is a typical problem in telemarketing that can affect the performance of the data mining techniques. This study also contributes to the literature by exploring the use of class imbalance methods in the banking context. The performance of an undersampling method (the EasyEnsemble algorithm) is compared with that of an oversampling method (the Synthetic Minority Oversampling Technique) in order to determine the most appropriate specification. The importance of the attribute features included in the response model is also explored. In particular, discriminative performance was enhanced by the inclusion of demographic information, contact details and socio-economic features. Random forests, supported by an undersampling algorithm, presented very high prediction performance, outperforming the other techniques explored.

2017

Exploring the Relationship Between Corruption and Health Care Services, Education Services and Standard of Living

Autores
Morais, P; Migueis, VL; Camanho, A;

Publicação
EXPLORING SERVICES SCIENCE, IESS 2017

Abstract
Understanding the impact of corruption in modern societies, namely in standard of living, health and education services, is an issue that has attracted increased attention in recent years. This paper examines the relationship between the Corruption Perception Index (CPI) provided by Transparency International and the Human Development Index (HDI) of the United Nations Development Program and its components. The analysis is done for clusters of countries with similar levels of development. For the countries with high levels of development, it was found a negative relationship between corruption and human development. Moreover, for these countries, higher corruption levels are related to poor health care services, poor education services and low standard of living. For the other clusters of countries, these relationships were not statistically significant. The results obtained reinforce the importance of efforts by international politicians and organizations in fighting corruption, particularly in highly developed countries, to promote development.

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