Abstract
English is by far the most used language on the web. In some domains, the existence of less content in the users' native language may not be problematic and even help to cope with the information overload. Yet, in domains such as health, where information quality is critical, a larger quantity of information may mean easier access to higher quality content. Query translation may be a good strategy to access content in other languages, but the presence of medical terms in health queries makes the translation process more difficult, even for users with very good language proficiencies. In this study, we evaluate how translating a health query affects users with different language proficiencies. We chose English as the non-native language because it is a widely spoken language and it is the most used language on the web. Our findings suggest that non-English-speaking users having at least elementary English proficiency can benefit from a system that suggests English alternatives for their queries, or automatically retrieves English content from a non-English query. This awareness of the user profile results in higher precision, more accurate medical knowledge, and better access to high-quality content. Moreover, the suggestions of English-translated queries may also trigger new health search strategies.

Abstract
In this paper we propose a multilingual method to identify health-related queries and classify them into health categories. Our method uses a consumer health vocabulary and the Unified Medical Language System semantic structure to compute the association degree of a query to medical concepts and categories. This method can be applied in different languages with translated versions of the health vocabulary. To evaluate its efficacy and applicability in two languages we used two manually classified sets of queries, each on a different language. Results are better for the English sample where a distance of 0.38 to the ROC optimal point (0,1) was obtained. This shows some influence of the translation in the method's performance.

Abstract
We conducted a user study to analyze how health literacy, topic familiarity and the terminology used in past queries affect query behavior in health searches. We found that users with inadequate health literacy have less success in web searches and show more difficulties in query formulation. These users and the ones not familiar with the topic use medico-scientific terminology less often than users with more health literacy and topic familiarity. We conclude that search engines should help these groups of users in query formulation and, since technical documents stimulate the use of medico-scientific terminology in query reformulation, mechanisms like query suggestion can have long-term benefits. © 2013 Springer-Verlag.

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Considering the global competitiveness the organizations ability to effectively use information technologies and bet on innovation and creativity are today commonly recognized as important. In this context, research on creativity in information systems has assumed special importance. This paper illustrates the use of Action-Research Method "in research in Information Systems and Creativity, particularized in Information Systems Planning, reflecting on the advantages of using this method in this context.