Abstract
Building from the authors’ plan to conceptualize an artificial intelligence (AI) solution that allows SME owners to make more sustainable choices in foreign-market-entry decisions, this systematic literature review (SLR) researches the state-of-the-art in SME internationalization from 1920 to 2023 (since 2014 in more depth). The authors gather all articles in Scopus, tagged with the keyword internationalization (25,303 as of January 2023), order them by citations, and download the top 2000 papers’ metadata for analysis and debate, then narrow it to reviews and SMEs, and use bibliometric visualization and qualitative data analysis software (VOSviewer and NVivo) to identify the key players and determinants of export performance/intensity, and finally draw conclusions. The results reveal key internationalization theories, top authors, reviews, and sources and expand Werner´s determinants via several tables and figures. The findings reveal the rise of relevance regarding theories related to social narratives and corporate activism, but also show that there is still much to do in SME internationalization, namely on what makes a small firm well established in their native market and have success in other countries. The contribution to science is an update on the topic and the pinpointing of several trends and gaps, such as a focus on services, theory integration, longitudinal studies between antecedents and performance, strategic fit versus opportunism, network theory on niche marketing, born-“glocal” strategies, disruptive technologies, and discourse variables, for the future of SME export success.

Abstract
Recent societal changes have brought new challenges to contemporary organisations, e.g., how to properly manage the work-family/family-work dyad and, thus, promote adequate task performance. This paper aimed to study the relationship between conflict (work-family and family-work) and task performance, and whether this relationship was moderated by well-being. Thus, the following hypotheses were formulated: (1) conflict (work-family and family-work) is negatively associated with task performance; (2) conflict (work-family and family-work) is negatively associated with well-being; (3) well-being is positively associated with task performance; and (4) well-being moderates the relationship between conflict (work-family and family-work) and task performance. A total of 596 subjects participated in this study, all employed in Portuguese organisations. The results underlined that only family-work conflict was negatively and significantly associated with task performance. Work-family conflict established a negative and significant relationship with well-being. Well-being was positively and significantly associated with performance and moderated the relationship between conflict (work-family and family-work) and task performance. These results show that organisations should provide employees with situations that promote their well-being, especially in Portugal, where a relationship culture exists (rather than task culture, which is predominant in the USA and Canada, for example) which means that additional and considerable time must be dedicated to personal and family matters for people to fit in and be accepted harmoniously.

Abstract
This study aims to conduct a bibliometric analysis inherent to assessing competitive intelligence and business intelligence concepts using the Scopus database and the Bibliometrix R software. The study's articles were found using precise criteria in the Scopus database. The 42 publications were then examined with Bibliometrix software, which included extensive parameterization for each component under evaluation. The results of this study consisted of establishing the number of existing publications on the topic under analysis between 2017 and 2021 - in this sense, it was possible to identify that the publications are experiencing an annual decrease rate of 22.69%; the trends in terms of publications and collaborations between countries; the most relevant journals in the area; and the interconnections between authors, keywords, and publications. This study has as an added value the possibility to evaluate the relevance attributed by academics to ascertain the most important contributions in terms of authors, articles, and journals. One major limitation in this study could be addressed in future research. The study focused on a limited study field in the context of business, management, and accounting, so it would be very pertinent to understand how this topic has evolved, particularly in the area of computer science.

Abstract
Primary healthcare (PHC) is a fundamental pillar in a health system, and its role has only been enhanced in the COVID-19 pandemic. The emergence of COVID-19 required health systems and, in particular, PHCs to develop a constant capacity to adapt and resist adversity. Therefore, it was considered important to identify innovative measures and thus the experience of a family health unit (USF) in Portugal - USF Arte Nova (USFAN) was reported. After carrying out a systematic review of the literature and interviews with the Presidents of the Clinical and Health Councils of five Health Centre Groupings, the measures identified were gathered and compared to the ones carried out by USFAN. Subsequently, the study identified the measures considered to be truly original executed by the health unit. Between the measures presented, the use of an access prioritization score was highlighted, as were daily briefing regarding the management of resources and equipment, qualification of the use of personal protective equipment, the project that aimed to optimize the use of paper; the use of a drive-through method to update the National Vaccination Program; and the daily training and sharing of information about COVID-19. In light of the current pandemic, innovative practices and tools have been created and carried out by the healthcare professionals in response to the growing needs of the population. This shows the resilience of these professionals and constitutes an opportunity to share and implement these tools in other health-care facilities highlighting the continuing chance of improving.

Abstract
This study seeks to assess the academic community's knowledge and perception of open innovation. While the so-called closed innovation is rooted in the discourse of future managers, open innovation, being a relatively recent paradigm, may be an unknown form of innovation and therefore its potential is underused. What is the perception of open innovation among students and faculty at a private Portuguese university? The technical procedure was based on a survey, and 64 responses were obtained (the population corresponds to 3666 people). It was shown that the theme of open innovation, despite being recognized in the academic world, is still little known in the community. Although Portugal is a country of meager funds for innovation, which should lead to a greater focus on open innovation, this may not be happening due to the lack of trust in strangers that exists culturally in Portugal, and that may be currently hindering open innovation partnerships. Finally, in order to identify possible relationships between gender and perceptions regarding open innovation, we applied the chi-square test of independence (X-2) in relation to gender. This exploratory study verified the existence of gender equality regarding the variables analyzed on open innovation.

Abstract
PurposeThis study aims at validating a scale for the perception of competences and attitudes of the Portuguese public administration employees. The sample of this study consists of 1,119 participants working in public administration and other labour sectors in Portugal. The psychometric qualities of this instrument were studied to assess its use in future studies. Design/methodology/approachAn initial exploratory factor analysis showed that the scale is composed of one factor, with a Kaiser-Meyer-Oklin value of 0.83. The subsequent confirmatory factor analysis performed in AMOS 27 confirmed the existence of a single factor. FindingsThe analysis of the psychometric qualities of the scale allows concluding that it can be applied in the context of the Portuguese public administration. Originality/valueGiven the universality of the competences and attitudes adopted, it can be extended to other work and cultural contexts.