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Publicações

Publicações por CESE

2016

Monitoring and improving performance in human-computer interaction

Autores
Carneiro, D; Pimenta, A; Goncalves, S; Neves, J; Novais, P;

Publicação
CONCURRENCY AND COMPUTATION-PRACTICE & EXPERIENCE

Abstract
Monitoring an individual's performance in a task, especially in the workplace context, is becoming an increasingly interesting and controversial topic in a time in which workers are expected to produce more, better and faster. The tension caused by this competitiveness, together with the pressure of monitoring, may not work in favour of the organization's objectives. In this paper, we present an innovative approach on the problem of performance management. We build on the fact that computers are nowadays used as major work tools in many workplaces to devise a non-invasive method for distributed performance monitoring based on the observation of the worker's interaction with the computer. We then look at musical selection both as a pleasant and as an effective method for improving performance in the workplace. The proposed approach will allow team coordinators to assess and manage their co-workers' performance continuously and in real-time, using a distributed service-based architecture. Copyright (c) 2015 John Wiley & Sons, Ltd.

2016

A neural network to classify fatigue from human-computer interaction

Autores
Pimenta, A; Carneiro, D; Neves, J; Novais, P;

Publicação
NEUROCOMPUTING

Abstract
Fatigue, especially in its mental form, is one of the most worrying health problems nowadays. It affects not only health but also motivation, emotions and feelings and has an impact both at the individual and organizational level. Fatigue monitoring and management assumes thus, in this century, an increased importance, that should be promoted by private organizations and governments alike. While traditional approaches are mostly based on questionnaires, in this paper we present an alternative one that relies on the observation of the individual's interaction with the computer. We show that this interaction changes with the onset of fatigue and that these changes are significant enough to support the training of a neural network that can classify mental fatigue in real time. The main outcome of this work is the development of non-invasive systems for the continuous classification of mental fatigue that can support effective and efficient fatigue management initiatives, especially in the context of desk jobs.

2016

The role of non-intrusive approaches in the development of people-aware systems

Autores
Novais, P; Carneiro, D;

Publicação
PROGRESS IN ARTIFICIAL INTELLIGENCE

Abstract
There is currently a significant interest in consumer electronics in applications and devices that monitor and improve the user's well-being. This is one of the key aspects in the development of ambient intelligence systems. Nonetheless, existing approaches are generally based on physiological sensors, which are intrusive and cannot be realistically used, especially in ambient intelligence in which the transparency, pervasiveness and sensitivity are paramount. We put forward a new approach to the problem in which user behavioral cues are used as an input to assess inner state. This innovative approach has been validated by research in the last years and has characteristics that may enable the development of true unobtrusive, pervasive and sensitive ambient intelligent systems.

2016

Quantifying Attention in Computer-based Tasks

Autores
Carneiro, D; Durães, D; Bajo, J; Novais, P;

Publicação
Proceedings of the Workshop on Affective Computing and Context Awareness in Ambient Intelligence (AfCAI 2016), Murcia, Spain, November 24-25, 2016.

Abstract
Attention-to-task is one of the most important Human cognitive abilities, allowing an individual to selectively focus on a specific issue (among many possible sources) and effectively carry out a task. Without this ability to focus, the individual would constantly switch between stimuli, hardly concluding any task. While attention can be influenced by many internal and external factors, the purpose of this paper is not to analyse them but rather to propose an approach to monitor the attentional behaviour of computer users. The proposed approach may improve the individual's self-awareness as well as the team manager's knowledge about the state of the workforce. It may thus improve the definition of better attention-management strategies, with expected improvements in variables such as on-task behaviour, productivity or work quality.

2016

Using Computer Peripheral Devices to Measure Attentiveness

Autores
Durães, D; Carneiro, D; Bajo, J; Novais, P;

Publicação
Trends in Practical Applications of Scalable Multi-Agent Systems, the PAAMS Collection, 14th International Conference, PAAMS 2016, Sevilla, Spain, June 1-3, 2016, Special Sessions.

Abstract

2016

Detection of Behavioral Patterns for Increasing Attentiveness Level

Autores
Durães, D; Gonçalves, S; Carneiro, D; Bajo, J; Novais, P;

Publicação
Intelligent Systems Design and Applications - 16th International Conference on Intelligent Systems Design and Applications (ISDA 2016) held in Porto, Portugal, December 16-18, 2016

Abstract

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