Abstract
We live in a world where companies are shifting to the industry 4.0 paradigm. One of the pillars of Industry 4.0 is the digitalization of physical assets and manufacturing processes, moving toward the Cyber-Physical Production Systems concept (CPPS). In these systems, every component of the production process - machines, tools, workstations, etc. - is equipped with sensors, possesses information about itself, and can interact with each other, allowing the production of smaller batches at lower prices and increase product customization through adaptative processes. Consequently, companies are evolving their information systems to have more visibility and control over their production systems. This change increases both the production system's agility and its vulnerability to communication and information related disruptions. Hence, companies that adhere to Industry 4.0 enabling technologies must adopt new methodologies and tools to become aware of the new risks that arise by the introduction of new digital platforms, their impacts in the production systems, and how they may react to remain resilient. In this paper, disruption events and adequate mitigation strategies are analysed, modelled, and simulated as part of a methodology designed to measure the impacts of disruptive events on the production system.

Abstract
The manufacturing industry faces a new revolution, grounded on the intense digitalization of assets and industrial processes and the increasing computation capabilities imposed by the new data-driven digital architectures. This reality has been promoting the Digital Twin (DT) concept and its importance on the industrial companies' business models. However, with these new opportunities, also new threads may rise, mainly related to industrial data protection and sovereignty. Therefore, this research paper will demonstrate the International Data Spaces (IDS) reference model's application to overcome these limitations. Following a pilot study with a Portuguese machine manufacturing company, this paper will demonstrate the development of a cutting and bending machines DT, leveraged on an IDS infrastructure for interoperability, for the plastic and metal industry and its importance to introduce this machine manufacturing company in a new B2B marketplace from the EU project Market 4.0.

Abstract
Engagement plays a key role for most organizations. Establishing close relationships with consumers and other stakeholders - thus promoting their loyalty and participation in the value creation process - has become an element of competitive advantage. Extant literature has focused consumer-brands relationships in commercial contexts; yet, when it comes to non-commercial or non-profit contexts - where communities of decidedly engaged individuals voluntarily invest their time and energy to a cause - research is still in its infancy. This study sets out to understand how non-profit organizations (NPO) can generate a sense of engagement among volunteers and which volunteers' behaviours - associated with that psychological state - entice value co-creation with NPO. Group interviews were carried out with volunteers to gain insights on drivers and outcomes of Volunteer Engagement (VE). Value congruence between volunteers and NPO, a sense of community, as well as perceptions of competence and autonomy, were identified as drivers of VE. The study further validated the impact of VE not only on somewhat predictable outcomes, such as NPO loyalty and advocacy, but also on the co-creation of value with NPO through the recruitment of new volunteers and the development of new ideas for service innovation.

Abstract
AbstractIn the pallet building problem, we aim at loading a given set of items into one or more pallets, by satisfying specific constraints and minimizing the number of pallets used. In this paper, we address a practical case of this problem that originates from a real-world robotized application, subject to some non-trivial operational constraints. In practice, items are grouped into families and must be packed into horizontal layers. To facilitate loading/unloading operations, items of the same type packed into the same layer should be contiguous and at least one of them should be visible from the outside. We present a formal mathematical description for layer and pallet creation subproblems and then we propose heuristic, metaheuristic, matheuristic algorithms to solve the overall problem. The performance of the algorithms is assessed through extensive computational tests on real-world instances.

Abstract

Abstract
The beginning of the 21st century brought a new Industrial Revolution - the 4th Industrial Revolution which assumes that each physical object is equipped with an integrated technology that allows its connection with other objects. Therefore, Cyber-Physical Systems (CPSs) are becoming essential elements to be implemented in the companies' workspace in order to improve their production efficiency and flexibility by bringing digitalisation to the production processes. The implementation of these CPSs creates several changes for companies' operations that are expected to have a deep impact in human workers. A lack of studies on the social impact of the use of CPSs has been identified and, through a comprehensive literature review, this work aims at contributing for this discussion by defining a questionnaire about the topic. In the future, this questionnaire is intended to be sent to companies to collect data from their C-level managers about the use of CPSs applied to manufacturing.