Abstract
This research aims at tackling a real-world long-haul freight transportation problem where tractors are allowed to exchange semi-trailers through several transshipment points until a request reaches its destiny. The unique characteristics of the considered logistics network allow for providing long-haul services by means of short-haul jobs, drastically reducing empty truck journeys. A greater flexibility is achieved with faster responses. Furthermore, the planning goals as well as the nature of the considered trips led to the definition of a new problem, the long-haul freight transportation problem with multiple transshipment locations. A novel mathematical formulation is developed to ensure resource synchronization while including realistic features, which are commonly found separately in the literature. Considering the complexity and dimension of this routing and scheduling problem, a mathematical programming heuristic (matheuristic) is developed with the objective of obtaining good quality solutions in a reasonable amount of time, considering the logistics business context. We provide a comparison between the results obtained for 79 real-world instances. The developed solution method is now the basis of a decision support system of a Portuguese logistics operator (LO).

Abstract
This paper introduces a mathematical model (together with a relaxed version) and solution approaches for the multi-facility glass container production planning (MF-GCPP) problem. The glass container industry covers the production of glass packaging (bottle and jars), where a glass paste is continuously distributed to a set of parallel molding machines that shape the finished products. Each facility has a set of furnaces where the glass paste is produced in order to meet the demand. Furthermore, final product transfers between facilities are allowed to face demand. The objectives include meeting demand, minimizing inventory investment and transportation costs, as well as maximizing the utilization of the production facilities. A novel mixed integer programming formulation is introduced for MF-GCPP and solution approaches applying heuristics and meta-heuristics based on mathematical programming are developed. A multi-population genetic algorithm defines for each individual the partitions of the search space to be optimized by the MIP solver. A variant of the fix-and-optimize improvement heuristic is also introduced. The computational tests are carried on instances generated from real-world data provided by a glass container company. The results show that the proposed methods return competitive results for smaller instances, comparing to an exact solver method. In larger instances, the proposed methods are able to return high quality solutions.

Abstract
This paper describes the results of our collaboration with the leading Portuguese food retailer to address the shelf-space planning problem of allocating products to shop-floor shelves. Our challenge was to introduce analytical methods into the shelf-space planning process to improve the return on space and automate a process heavily dependent on the experience of the retailer's space managers. This led to the creation of GAP, a decision support system that the company's space-management team uses daily. We developed a modular operations research approach that systematically applies mathematical programming models and heuristics to determine the best layout of products on the shelves. GAP combines its analytical strength with an ability to incorporate different types of merchandising rules to balance the tradeoff between optimization and customization.

Abstract
Large food retailers have to deal with a complex distribution network with multiple distribution centres, different temperature requirements, and a vast range of store formats. This project used an optimization-simulation approach to help food retailer Sonae MC make the best decisions regarding product-warehouse-outlet assignment, product delivery modes planning and fleet sizing.

Abstract
Joining efforts of academic and corporate teams, we developed an integration architecture - MULTIS - that enables corporate e-learning managers to use a Learning Management System (LMS) for management of educational activities in virtual worlds. This architecture was then implemented for the Formare LMS. In this paper we present this architecture and concretizations of its implementation for the Second Life Grid/OpenSimulator virtual world platforms. Current systems are focused on activities managed by individual trainers, rather than groups of trainers and large numbers of trainees: they focus on providing the LMS with information about educational activities taking place in a virtual world and/or being able to access within the virtual world some of the information stored in the LMS, and disregard the streamlining of activity setup and data collection in multi-trainer contexts, among other administrative issues. This architecture aims to overcome the limitations of existing systems for organizational management of corporate e-learning activities.

Abstract
Consumer needs and expectations of specific target groups - such as elderly, obese, disabled or diabetic persons - are arising as challenging opportunities for European companies which are asked to supply innovative customised goods of high quality at affordable price. This is particularly true in the fashion as well as in the orthopaedic sector where there are many different competences to conjugate to offer dedicated products to the mentioned target groups. This paper aims at proposing a reference model to support companies in defining collaborative supply networks for customised production. In particular, this work describes the implementation of the developed model in a real case highlighting the changes implied at network level to address the need for fashionable and healthy products.