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Publicações

Publicações por Maria Rosário Bernardo

2017

Smart City Governance

Autores
Bernardo, MdRM;

Publicação
Handbook of Research on Entrepreneurial Development and Innovation Within Smart Cities - Advances in Environmental Engineering and Green Technologies

Abstract
Smart governance is one of the characteristics of smart cities, having its roots in e-government, in the principles of good governance, and in the assumptions of citizens' participation and involvement in public decision-making. This chapter aims to answer the question: “What smart governance practices are being implemented in smart cities” through an extensive literature review in the areas of e-government, good governance, smart cities and smart governance, and content analysis of the websites of seven smart cities: Amsterdam, Barcelona, Copenhagen, Lisbon, Manchester, Singapore, and Stockholm. The objective was to identify the presence of factors related with e-participation; e-services; and public administration functioning on the cities' websites. The chapter ends with directions for future research and the conclusion that all the smart cities analyzed presented some factors related with smart governance, but with different levels of development and application.

2018

Decision Making in Rural Tourism Management

Autores
Pego, A; Bernardo, MdRM;

Publicação
Handbook of Research on Entrepreneurial Ecosystems and Social Dynamics in a Globalized World - Advances in Business Strategy and Competitive Advantage

Abstract
Decision making is an important role performed by managers. This chapter will analyze the importance of information systems (IS) on the decision-making process at rural organizations in Portugal's Algarve region. Managers' perceptions were analyzed and compared with the decision-making process model proposed in this chapter, which was based on the models of Simon (1977) and Mintzberg, Raisinghani, and Theorêt (1976). This chapter will discuss the capacity of rural tourism organizations to solve problems, as well as review the time needed to solve problems through the use of IS. This chapter will conclude that IS in the organizational decision-making process is positively related to the identification of the decision-making problem and time needed to solve the problems. This investigation will allow other sectors the opportunity to discuss decision process models based on technology, information capability, and organizational competitiveness.

2018

Smart City Governance: From E-Government to Smart Governance

Autores
Bernardo, MdRM;

Publicação
Smart Cities and Smart Spaces

Abstract
Smart governance is one of the characteristics of smart cities, having its roots in e-government, in the principles of good governance, and in the assumptions of citizens’ participation and involvement in public decision-making. This chapter aims to answer the question: “What smart governance practices are being implemented in smart cities” through an extensive literature review in the areas of e-government, good governance, smart cities and smart governance, and content analysis of the websites of seven smart cities: Amsterdam, Barcelona, Copenhagen, Lisbon, Manchester, Singapore, and Stockholm. The objective was to identify the presence of factors related with e-participation; e-services; and public administration functioning on the cities’ websites. The chapter ends with directions for future research and the conclusion that all the smart cities analyzed presented some factors related with smart governance, but with different levels of development and application. © 2025 Elsevier B.V., All rights reserved.

2019

The Role of Urban Living Labs in Entrepreneurship, Energy, and Governance of Smart Cities

Autores
Pego, A; Matos Bernardo, MdR;

Publicação
Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy - Advances in Business Strategy and Competitive Advantage

Abstract
Urban living labs (ULL) are a new concept which involves users in innovation and development and are regarded as a way of meeting the innovation challenges faced by information and communication technology (ICT) service providers. The chapter focuses on the role of urban living labs in entrepreneurship, energy and governance of smart cities, where it is performed the relationship between innovations, governance, and renewable energy. The methodology proposed will focus on content analysis and on the exploration of some European examples of implemented ULL, namely Amsterdam, Helsinki, Stockholm and Copenhagen. The contributions of the present research should be the consolidation of knowledge about the impact of ULL on innovation and development of smart cities regarding the concepts of renewable energy, smart governance and entrepreneurship.

2019

Smart Governance in european smart cities [Smart Governance em cidades inteligentes europeias]

Autores
Bernardo, MDRM;

Publicação
Iberian Conference on Information Systems and Technologies, CISTI

Abstract
Smart Governence as its roots in e-government, in the principles of good governance, and in the assumptions of citizens' participation and involvement in public decision-making and is considered one of the six main characteristics of smart cities. The present investigation was intended to answer the question: 'What smart governance practices are being implemented in European smart cities' through an extensive literature review and content analysis of the websites of six European smart cities: Amsterdam; Barcelona; Copenhagen; Lisbon; Manchester and Stockholm. The objective was to identify the presence of factors related with eparticipation; e-services; and the functioning of local public administration on the city's websites. It was concluded that all the smart cities analyzed presented some factors related with smart governance, but with different levels of development and application. © 2019 AISTI.

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