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About

External research collaborator @ INESC TEC, Porto, PT

Postdoctoral researcher @ Solent University, Southamtpon, UK

PhD (2018) - Industrial Engineering and Management @ Faculty of Engineering, University of Porto (FEUP)

The aim of my doctoral research was to study and design information management and collaborative network solutions to improve the support provided by industrial business associations to the internationalisation of SMEs, following a design science research approach.

MScEng (2012) - Industrial Engineering and Management @ University of Minho

My master's project was performed under the topic of lean management to analyse and reduce setup times of metal-mechanic machines of a manufacturing company.

My current research interests are: industry 4.0, advanced manufacturing technologies, design science research, digital platforms, collaborative networks, information management, industrial business associations, and SME internationalisation.

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Publications

2020

Industrial business associations improving the internationalisation of SMEs with digital platforms: A design science research approach

Authors
Costa, E; Soares, AL; Sousa, JP;

Publication
International Journal of Information Management

Abstract
This paper aims to contribute to the lack of design knowledge on digital platforms (DPs), by studying the new and specific context of DPs managed by industrial business associations (IBAs) to improve the internationalisation of small and medium enterprises (SMEs). A specific objective is to elicit detailed digital platform's requirements and features for this particular organisational context. A design science research (DSR) approach is adopted to develop design propositions (the artifact), following the context-intervention-mechanism-outcome logic (CIMO-logic). The design propositions are derived for DPs that can support different types of generative mechanisms of social interaction: information sharing, collaboration, and collective action. The design propositions are obtained by balancing empirical knowledge based on interviews performed with IBAs and SMEs in Portugal and in the UK, with theoretical knowledge from the literature of information systems, DPs and collaborative networks (CNs). The utility of the design propositions is further evaluated by experts and IBAs. The findings are proved to be relevant for practice, mainly for IBAs, SMEs, and digital platform designers to develop more effective collaborative DPs and sociotechnical systems, supporting CNs and the internationalisation needs of SMEs. The knowledge generated in this study brings new design knowledge on DPs, contributing with design propositions translated into tangible and concrete requirements and capabilities, situated in a specific context and empirical setting. © 2020

2020

Anthropometric Data for Wheelchair Users: A Systematic Literature Review

Authors
Braganca, S; Castellucci, I; Costa, E; Arezes, P; Carvalho, M;

Publication
International Journal of Occupational Safety and Ergonomics

Abstract

2018

Exploring the CIMO-Logic in the Design of Collaborative Networks Mediated by Digital Platforms

Authors
Costa, E; Soares, AL; de Sousa, JP;

Publication
Collaborative Networks of Cognitive Systems - 19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018, Cardiff, UK, September 17-19, 2018, Proceedings

Abstract

2018

On the Use of Digital Platforms to Support SME Internationalization in the Context of Industrial Business Associations

Authors
Costa, E; Soares, AL; Pinho de Sousa, J;

Publication
Advances in Business Information Systems and Analytics - Handbook of Research on Expanding Business Opportunities With Information Systems and Analytics

Abstract
The digital economy is creating disruptions in traditional industries and markets. Industrial business associations (IBAs) may face serious challenges in a near future to meet the needs and requirements of their members, particularly in supporting their growing international trade activities and internationalization processes. Digital platforms are already transforming different types of businesses across all markets. An IBA may use a digital platform, not only to keep up with the current technological trends of markets, but also to improve the internationalization support provided to their associate small and medium enterprises (SMEs). Therefore, the aim of this chapter is to present the view of these potential digital platforms' managers, by presenting the results of an exploratory field research based on 24 interviews with IBAs from Portugal, France, and the UK. Another goal is to identify current digital platforms that are being used by IBAs and to critically evaluate their potential for supporting internationalization processes of SMEs. By using these findings, a set of requirements and features for digital platforms supporting SME internationalization in the context of IBAs are derived in this chapter. These results can be used by platform designers and by IBAs for designing and developing more effective digital platforms that can meet the specific internationalization needs of their users and managers.

2017

From Data Sources to Information Sharing in SME Collaborative Networks Supporting Internationalization: A Socio-Semantic Approach

Authors
Costa, E; Soares, AL; de Sousa, JP;

Publication
Collaboration in a Data-Rich World - 18th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2017, Vicenza, Italy, September 18-20, 2017, Proceedings

Abstract
Information is a crucial asset to successful internationalization, as it allows to reduce risks and uncertainty and to facilitate international expansion. Information about foreign markets and activities can be obtained by companies from internal or external sources, and in formal or informal ways. Industrial business associations (IBAs) are one of the external information sources. Due to their resource constraints, small and medium enterprises (SMEs) tend to highly depend on the services and information of IBAs to expand their business overseas. However, to improve their role in supporting SME internationalization, one important development is for IBAs to evolve towards more collaborative networks, by sharing more organized and valued information with their associates, but also by fostering information flows and more collaborations between them. This paper contributes to this view by synthetizing current data and information sources to support SME internationalization, based on a literature review, on interviews with Portuguese IBAs, and on expert opinion. An innovative aspect is to present a first instantiation of a socio-semantic model, opening paths for further developments in this area, and contributing to the community of Collaborative Networks. © IFIP International Federation for Information Processing 2017.